Abstract

Research on turnover has been made extensively as organizations are significantly influenced by employee turnover. There are few studies on testing and developing a model of employee turnover using actual data in Korea. The purpose of this study was to test and revise existing turnover models using real data. It was found that among the turnover models so far proposed, the Mobley's model of employee turnover(1978) was a concise one, incorporating the core process variables relevant to turnover. The model has been researched more intensively than any other turnover model. The present study, therefore, compared and tested the Mobley's early model and its variants with the response data of saleswomen from one of the largest Korean life insurance companies. The total sample was divided into an initial testing sub-sample and a cross-validation sub-samples. The results of AMOS analyses show that the existing models tested were not supported by several overall indices of model-data fit. The new model was proposed and supported by the data from the cross-validation sub-sample.