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open access
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ISSN : 1229-0696
Cognitive ability at individual level has been recently studied at group level and labeled as team mental model. Team mental model is expected to improve team effectiveness as it facilitates interactions among team members. In contrast to the continued efforts in developing theoretical models of team mental model, empirical studies are meager. Especially difficulty in measurement has been the major obstacle in conducting empirical studies in spite of the importance of team mental model in understanding the teams of knowledge workers. This study suggests various measurement technique about team mental model and measure it by an elaborate Pathfinder algorithm. We conducted an empirical study to investigate the role of a team mental model on team effectiveness. A total of 121 new product development teams in the IT industry were surveyed for the data collection. We obtained results showing that team mental model has positive influence on team performance, team innovative behavior and team learning effect. Especially, the relationship between team mental model and team performance seems to be mediated by the similarity of knowledge structure among the expert as an intervening variable.
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