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ISSN : 1229-0696
개인 수준에서 주로 다뤄진 인지 개념이 최근 팀 심성모형이라는 개념하에 집단 수준에서의 현상으로 연구되고 있는데, 이는 팀원간 상호작용을 촉진시켜 팀 효과성을 높일 것으로 기대된다. 지금까지 팀 심성모형에 관한 이론적 연구는 꾸준히 진행되어 왔지만 실증 연구는 매우 미흡한 실정이다. 특히 팀 심성모형이 지식근로자 팀에서 매우 중요함에도 불구하고 측정의 어려움 때문에 연구가 진행되지 못한 문제가 있었다. 따라서 본 연구에서는 팀 심성모형의 개념을 이론적 측면에서 체계적으로 살펴본 후 보다 정교하고 객관적인 방법으로 팀 심성모형을 측정하였다. 아울러 팀 심성모형과 팀 효과성의 연관성을 실증적으로 분석해보기 위해 IT 관련 신제품 개발 팀을 대상으로 자료를 수집하였다. 분석결과 팀 심성모형이 팀 효과성의 세 차원인 팀 성과, 팀 혁신행동, 및 팀 학습효과에 정(+)적인 영향을 주었다. 특히 팀 성과의 경우는 팀 심성모형이 전문가 집단의 지식구조와 유사할수록 팀 성과가 촉진되는 것으로 나타났다. 마지막으로 연구결과가 갖는 관리적 시사점과 연구의 한계점을 논의하였다.
Cognitive ability at individual level has been recently studied at group level and labeled as team mental model. Team mental model is expected to improve team effectiveness as it facilitates interactions among team members. In contrast to the continued efforts in developing theoretical models of team mental model, empirical studies are meager. Especially difficulty in measurement has been the major obstacle in conducting empirical studies in spite of the importance of team mental model in understanding the teams of knowledge workers. This study suggests various measurement technique about team mental model and measure it by an elaborate Pathfinder algorithm. We conducted an empirical study to investigate the role of a team mental model on team effectiveness. A total of 121 new product development teams in the IT industry were surveyed for the data collection. We obtained results showing that team mental model has positive influence on team performance, team innovative behavior and team learning effect. Especially, the relationship between team mental model and team performance seems to be mediated by the similarity of knowledge structure among the expert as an intervening variable.
(2001) 전문 판매원의 성과 수준에 따른 지식구조 차이 연구 산업 및 조직,
(2003) 공유 멘탈모델의 선행요인에 관한 실증연구 ,
(2003) 지식근로자 팀 효과성의 선행요인 구성원의 인지적 유사성 vs 속인적 유사성 지식경영연구,
(2004) 조직구성원의 지식구조 분석을 위한 구조적 표상의 응용 산업 및 조직,
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