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Development and validation of the scalefor assessing the stages of organizational change

Abstract

Today, the change and innovation has arisen as one of the hot issues in organization literature. The change and innovation is not 'choice' but 'survival'. In this view, it is very important to manage the process of organization change and to deal with resistance of change intervention. Therefore, this study was aimed to develop a scale for assessing the change stage using data from 1,754 government employee in 47 government agency. Study 1 developed the scale for assessing change stage based on Kotter's 8 change stages theory and found it has acceptable reliabilities. Also we compared three-stage, five-stage change model with eight-stage using CFA. Result showed that eight-stage model was best fit with data. Study 2 was undertaken for the validation of the newly developed scale. For this, we compared each subscale with the stages of individual behavior change and the degree of innovation participation of the employees. Result showed that the more high value each stage had, the higher the degree of innovation participation and individual behavior change. And we tried to do the criterion-related validity through comparing it with performance evaluation of innovation by experts. The result showed that the greater value each organization had at each stage, the high is the rank of evaluation. Finally, the theoretical and practical implications of this study was also suggested.

keywords
조직변화, 변화단계, Kotter, 정부혁신, 변화관리, 척도개발변화의 시대에 적응하고 경쟁력을 갖기 위해 ‘스스로 변해야 산다’는 구호가 우리 사회 전반에서 강조되고 있다. 변화는 조직이 장기적으로 성장하기 위한 선택이 아니라 생존을 위한 필연적 과제로 받아들여지고 있다. 즉 ‘변화할 것인가 아니면 사라질 것인가(change or perish)’라는 문제가 된 것이다. 이러한 환경변화에 대응하여 많은 기업이나 기관들도 생존을 위하여 다양한, organizational change, change stage, Kotter, government innovation, change management, scale development, organizational change, change stage, Kotter, government innovation, change management, scale development

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the change and innovation has arisen as one of the hot issues in organization literature The change and innovation is not 'choice' but 'survival' it is very important to manage the process of organization change and to deal with resistance of change intervention this study was aimed to develop a scale for assessing the change stage using data from 1 754 government employee in 47 government agency Study 1 developed the scale for assessing change stage based on Kotter's 8 change stages theory and found it has acceptable reliabilities,

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