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The relationship between job satisfaction and emotions at work: Testing the frequency and positivity ratio hypotheses

Abstract

Researchers of job satisfaction and subjective well-being suggest two distinct viewpoints concerning the relationship between ‘happiness’(or ‘flourishing’) and daily emotional experiences. The first one, frequency hypothesis(Diener et al., 1991) suggests that how much of time a person experiences positive emotions is a better predictor than positive emotional intensity of how happy the person reports being. The second one, positivity ratio hypothesis (Fredrickson & Losada, 2005) predicts that a ratio of positive to negative affect at or above(3 : 1) will characterize individuals in flourishing mental health. The current study aimed to apply these two views to the relationship between job satisfaction and emotions at work. Using the Day Reconstruction Method (Kahneman, Krueger, Schkade, Schwarz, & Stone, 2004), we gathered affect data within one work day from 201 Seoul citizens in Korea. The resuts showed that the more frequently they experienced the positive emotion than the negative one the more satisfied are they with their job. The intensity of positive emotions didn't have any significant R2 increase after controlling the frequency effect. Furthermore, the higher the positivity ratio the more satisfied are they with their job. However, the relation was not only linear but also curvilinear. Lastly, we discussed the implications of this study's results.

keywords
직무만족, 빈도가설, 긍정성 비율, 정서, 일상재구성법, job satisfaction, frequency hypothesis, positivity ratio, affect, day reconstruction method.

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