바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

메뉴

Interaction of work-family conflict, LMX, and sex in organizational commitment and organizational citizenship behaviors

Abstract

The current study examined the three-way interaction among work-family conflict, leader-member exchange (LMX), and sex in predicting organizational commitment and organizational citizenship behaviors (OCB). Specifically, it was hypothesized that LMX would alleviate detrimental effects of work-family conflict on organizational commitment and OCB in women but not in men. Work-family conflict was measured by family interfering work (FIW). In a sample of 325 workers, the three-way interaction among FIW, LMX, and sex was significant for affective commitment, normative commitment, and OCB toward organization (OCB-O). In particular, LMX alleviated the negative impact of FIW on affective commitment, normative commitment, and OCB-O among women, but not among men. This pattern was not observed on continuance commitment or OCB toward individuals (OCB-I). Implications and future research directions were discussed.

keywords
일-가정 갈등, LMX, 성별, 조직몰입, OCB, work-family conflict, LMX, sex, organizational commitment, OCB

Reference

1.

김혜원 (1997). 사회적 지원(social support): 성별에 따른 차이와 그 의미를 중심으로. 한국심리학회지: 사회 및 성격, 11(1), 23-40.

2.

김효선, 차운아 (2009). 직장-가정 간 상호작용과 가족친화적 조직지원이 근로자의 조직몰입과 이직의도에 미치는 효과. 한국심리학회지: 산업 및 조직, 22(4), 515-540.

3.

배성현, 정기준 (2007). 인적특성변수 및 상사구성원 교환관계(LMX)와 조직구성원 태도와의 관계에서 심리적 계약 위반의 매개효과. 한국인사관리학회: 인사관리연구, 31(1), 95-124.

4.

우정원, 홍혜영 (2011). 가족 친화적 조직분위기, 직장-가정갈등과 심리적 안녕감이 조직몰입에 미치는 영향. 한국심리학회지:일반, 30(4), 933-957.

5.

윤수민, 이재식 (2010). 고용경쟁력과 조직시민행동 사이의 관계: 직무 불안정성과 조직불안 및 직무열의의 이중 매개효과. 한국심리학회지: 산업 및 조직, 23(2), 297-315.

6.

이병재, 정태석 (2013). 직장-가정 갈등이 이직의도와 조직몰입에 미치는 영향에 관한연구. 한국디지털정책학회: 디지털정책연구, 11(8), 75-93.

7.

이은희 (2000). 일과 가족 갈등의 통합모형: 선행변인, 결과변인과의 관계. 한국심리학회지: 일반, 19(2), 1-42.

8.

이주일, 유 경 (2010). 직장-가정 갈등의 세대차이와 직장-가정 갈등이 행복에 미치는영향: 직장여성의 경우. 한국심리학회지:산업 및 조직, 23(3), 471-501.

9.

장재윤 (2004). 직무 특성과 직장-가정간 갈등이 조직에 대한 애착 및 조직시민행동에미치는 효과: 성차를 중심으로. 한국심리학회지: 산업 및 조직, 17(1), 107-127.

10.

장재윤, 김혜숙 (2003). 직장-가정간 갈등이 삶의 만족 및 직무 태도에 미치는 효과에있어서의 성차: 우리나라 관리직 공무원들을 대상으로. 한국심리학회지: 사회문제, 9(1), 23-42.

11.

최규현, 박경규 (2013). 가정에 의한 직장방해가 기혼여성근로자의 직무태도와 행동에미치는 영향. 한국심리학회지: 산업 및 조직, 26(3), 463-488.

12.

통계청 (2010). http://kostat.go.kr.에서 2015. 2. 6자료 얻음.

13.

통계청 (2011). http://kostat.go.kr.에서 2015. 2. 6자료 얻음.

14.

통계청 (2012). http://kostat.go.kr.에서 2015. 2. 6자료 얻음.

15.

홍선희, 양병화, 오세진 (1998). 관여, 기대 및지지에 다른 직장-가정 갈등요인의 효과모델 검증. 한국심리학회지: 산업 및 조직, 11(2), 1-19.

16.

Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Thousand Oaks, CA: Sage.

17.

Allen, T. D., Herst, D. E., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work-to-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5, 278-308.

18.

Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49, 252-276.

19.

Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A meta-analysis of work-family conflict and various outcomes with a special emphasis on cross-domain versus matching-domain relations. Journal of Occupational Health Psychology, 16, 151-169.

20.

Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10, 170-180.

21.

Bakker, A. B., Hakanen, J. J., Demerouti, E., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99, 274-284.

22.

Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.

23.

Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal, 26, 587-595.

24.

Beatty, C. A. (1996). The stress of managerial and professional women: Is the price too high? Journal of Organizational Behavior, 17, 233-251.

25.

Boles, J. S., Johnston, M. W., & Hair, J. F. Jr. (1997). Role stress, work-family conflict and emotional exhaustion: Inter-relationships and effects on some work related consequences. Journal of Personal Selling and Sales Management, 17, 17-28.

26.

Bragger, J. D., Rodriguez-Srednicki, O., Kutcher, E. J., Indovino, L., & Rosner, E. (2005). Work-family conflict, work-family culture, and organizational citizenship behavior among teachers. Journal of Business and Psychology, 20, 303-324.

27.

Buchanan, B. (1974). Building organizational commitment: The socialization of managers in work organizations. Administrative Science Quarterly, 19, 533-546.

28.

Byron, K. (2005). A meta-analytic review of work-family conflict and its antecedents. Journal of Vocational Behavior, 67, 169-198.

29.

Casper, W. J., Martin, J. A., Buffardi, L. C., & Erdwins, C. J. (2002). Work-family conflict, perceived organizational support, and organizational commitment among employed mothers. Journal of Occupational Health Psychology, 7, 99-108.

30.

Cohen, J., Cohen, P., West, S. G., & Aiken, L. S. (2013). Applied multiple regression/correlation analysis for the behavioral sciences. Mahwah, NJ:Lawrence Erlbaum.

31.

Cullen J. C., & Hammer, L. B. (2007). Developing and testing a theoretical model linking work-family conflict to employee safety. Journal of Occupational Health Psychology, 12, 266-278.

32.

Dawson, J. F., & Richter, A. W. (2006). Probing three-way interactions in moderated multiple regression: Development and application of a slope difference test. Journal of Applied Psychology, 91, 917-926.

33.

De Jonge, J., & Dormann, C. (2006). Stressors, resources, and strain at work: A Longitudinal test of the triple-match principle. Journal of Applied Psychology, 91, 1359-1374.

34.

Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86, 499-512.

35.

Duxbury, L. E., & Higgins, C. A. (1991). Gender differences in work-family conflict. Journal of Applied Psychology, 76, 60-74.

36.

Ford, M. T., Heinen, B. A., & Langkamer, K. L. (2007). Work and family satisfaction and conflict: A meta-analysis of cross-domain relations. Journal of Applied Psychology, 92, 57-80.

37.

Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77, 65-78.

38.

Gerstner, C. R., & Day, D. V. (1997). Meta-analytic review of leader-member exchange theory: Correlates and construct issues. Journal of Applied Psychology, 82, 827-844.

39.

Graen, G. B., Liden, R., & Hoel, W. (1982). Role of leadership in the employee withdrawal process. Journal of Applied Psychology, 67, 868-872.

40.

Graen, G. B., & Uhl-Bien, M. (1995). Relationship-based approach to leadership:Development of leader-member exchange (LMX) theory of leadership over 25 years. Applying a multi-level multi-domain perspective. Leadership Quarterly, 6, 219-247.

41.

Greenhaus, J. H., & Allen, T. D. (2014). Work-family balance: A review and extension of the literature. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of occupational health psychology (2nd ed., pp.165-183). Washington, DC: American Psychological Association.

42.

Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10, 76-88.

43.

Gutek, B. A., Searle, S., & Klepa, L. (1991). Rational versus gender role explanations for work-family conflict. Journal of Applied Psychology, 76, 560-568.

44.

Hair, J. F., Black, W. C., Babin, B. F., & Anderson, R. E. (2014). Multivariate data analysis(7th ed.). London: Pearson.

45.

Hall, D., & Richter, J. (1988). Balancing work life and home life: What can organizations do to help? Academy of Management Executive, 11, 213-223.

46.

Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology: An International Review, 50, 337-421.

47.

Jex, S. M., & Britt, T. W. (2011). 조직심리학 제2판 [Organizational psychology: A scientistpractitioner approach, 2nd ed.]. (박영석, 서용원, 이주일, 장재윤 역). 서울: 시그마프레스. (원전은 2008년에 출판).

48.

Lapierre, L. M., & Allen, T. D. (2006). Work-supportive family, family supportive supervision, use of organizational benefits, and problem-focused coping: Implications for work-family conflict and employee well-being. Journal of Occupational Health Psychology, 11, 169-181.

49.

Lazarus, R. S. (1991). Progress on a cognitivemotivational-relational theory of emotion. American Psychologist, 46, 819-834.

50.

Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance:The role of affect and cognitions. Journal of Applied Psychology, 87, 131-142.

51.

Lee, K., Allen, N. J., Meyer, J. P., & Rhee, K. Y. (2001). The three component model of organisational commitment: An application to South Korea. Applied Psychology, 50, 596-614.

52.

Livingston, B. A., & Judge, T. A. (2008). Emotional responses to work-family conflict:An examination of gender role orientation among working men and women. Journal of Applied Psychology, 93, 207-216.

53.

Lyness, K. S., & Thompson, D. E. (1997). Above the glass ceiling? A comparison of matched samples of female and male executives. Journal of Applied Psychology, 82, 359-375.

54.

Major, D. A., & Morganson, V. J. (2011). Coping with work-family conflict: A leader-member exchange perspective. Journal of Occupational Health Psychology, 16, 126-138.

55.

McElwain, A. K., Korabik, K., & Rosin, H. M. (2005). An examination of gender differences in work-family conflict. Canadian Journal of Behavioural Science, 37, 283-298.

56.

Meyer, J. P., & Allen, N. J. (1991). A threecomponent conceptualization of organizational commitment. Human Resource Management Review, 1, 61-89.

57.

Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61, 20-52.

58.

Michel, J. S., Kotrba, L. M., Mitchelson, J. K., Clark, M. A., & Baltes, B. B. (2011). Antecedents of work-family conflict: A meta-analytic review. Journal of Organizational Behavior, 32, 689-725.

59.

Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work-family conflicts and work-family conflict scales. Journal of Applied Psychology, 81, 400-410.

60.

O’Brien, K. M., Ganginis Del Pino, H. V., Yoo, S. K., Cinamon, R. G., & Han, Y. J. (2014). Work, family, support, and depression:Emplyed mothers in Israel, Korea, and the United states. Journal of Counseling Psychology, 61, 461-472.

61.

O’Driscoll, M. P., Ilgen, D. R., & Hildreth, K. (1992). Time devoted to job and off-job activities, interrole conflict, and affective experiences. Journal of Applied Psychology, 77, 272-279.

62.

Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington Books.

63.

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual-and organizational-level consequences of organizational citizenship behaviors: A metaanalysis. Journal of Applied Psychology, 94, 122-141.

64.

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.

65.

Poppleton, S., Briner, R. B., & Kiefer, T. (2008). The roles of context and everyday experience in understanding work-non-work relationships:A qualitative diary study of white- and blue-collar workers. Journal of Occupational and Organizational Psychology, 81, 481-502.

66.

Reichl, C., Leiter, M. P., & Spinath, F. M. (2014). Work-nonwork conflict and burnout: A meta-analysis. Human Relations, 67, 979-1005.

67.

Scandura, T. A., & Graen, G. B. (1984). Moderating effects of initial leader-member exchange status on the effects of a leadership intervention. Journal of Applied Psychology, 69, 428-436.

68.

Schleicher, D. J., Hansen, S. D., & Fox, K. E. (2011). Job attitudes and work values. Washington, DC: American Psychological Association.

69.

Schmidt, F. L., & Hunter, J. E. (2014). Methods of meta-analysis: Correcting error and bias in research findings (3rd ed.). Thousand Oaks, CA: Sage Publications.

70.

Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653-663.

71.

Spector, P. E. (2006). Method variance in organizational research: Truth or urban legend? Organizational Research Methods, 9, 221-232.

72.

Spector, P. E., Bauer, J. A., & Fox, S. (2010). Measurement artifacts in the assessment of counterproductive work behavior and organizational citizenship behavior: Do we know what we think we know? Journal of Applied Psychology, 95, 781-790.

73.

Steers, R. M. (1977). Antecedents and outcomes of organizational commitment. Administrative Science Quarterly, 22, 46-56.

74.

Thomson, H. B., & Werner, J. M. (1997). The impact of role conflict/facilitation on core and discretionary behaviors: Testing a mediated model. Journal of Management, 23, 583-601.

75.

Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.

logo