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Journal of the Korean Society for Library and Information Science

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Vol.36 No.2
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Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2002, v.36 no.2, pp.165-184

(2002). . Journal of the Korean Society for Library and Information Science, 36(2), 165-184.
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Abstract

Recognizing user services as one of the most important and essential part in the public library, this study focuses on seeking for innovative ideas for the improvement of user services. Data analysis is based on the written survey submitted by public libraries throughout the nation. Questions related with user services are analyzed, and some influential factors in relation with the selection of superior libraries are compared with those of public libraries as a whole. Active library services for the users are revealed as the most important factor to be included in superior library group.

keywords
이용자서비스, 공공도서관 평가, 공중봉사, 대공중서비스

Journal of the Korean Society for Library and Information Science

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