University library user's needs and complains are delivered to librarians through the homepage BBS. The purpose of this study is to examine the user's needs and complains in BBS. Twelve domestic university libraries and three foreign university libraries are analyzed. And the result of this study will be useful for developing the library system for end users.
(2002) User perceptions of the library's Web pages: A forcus group study at Texas A&M University,
(2003) User perceptions of the “Reliability"of library services at Texas A&M University: a focus group study,
(2003) Digital library services: perceptions and expectations of user communities and librarians in a New Zealand academic library,
http://library.korea.ac.kr/index.jsp,
http://library.snu.ac.kr/,
http://honors.hongik.ac.kr/,
http://in4khu.khu.ac.kr/,
http://library.yonsei.ac.kr/dlsearch/TGUI/Theme/Yonsei/main.asp,
http://lib.sookmyung.ac.kr/,
http://library.hanyang.ac.kr/dlsearch/TGUI/Theme/Hanyang/main.asp,
http://skkcl.skku.ac.kr/index.jsp,
http://kkul.konkuk.ac.kr/SlimaDL/,
http://library.sogang.ac.kr/dlsearch/TGUI/Theme/theme1/main.asp,
http://lib.swu.ac.kr/,
http://hsel.hansung.ac.kr/,
http://lib.sungshin.ac.kr/DLSearch/TGUI/Them/sungshin/main.asp,
http://lib.sangmyung.ac.kr/,
http://210.121.133.152/,
http://www.ucla.edu/library.html,
http://www.berkeley.edu/libraries/,
http://library.tamu.edu/,