Journal of the Korean Society for Library and Information Science
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- P-ISSN1225-598X
- E-ISSN2982-6292
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A Study on the Influence of Library Service Quality on International Students’ Continuous Use Intention
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Abstract
The purpose of this study is to empirically analyze the impact of library service quality on the continuous use of libraries by international students and to verify that library anxiety plays a mediator role between the two variables - ‘library service quality’ and ‘continuous use intention’. To conduct this study, library service quality, continuous use intention, and library anxiety of 213 Chinese international students was measured and the hypothesis through structural equation modeling was verified. The result of the study suggests that library service quality has an impact on continuous use intention and that library anxiety mediates the two variables. Based on the research result, the development of library service for international students was discussed.
- keywords
- Library Service Quality, Library Anxiety, Continuous Use Intention of the Library, International Students, Academic Library, 도서관서비스품질, 도서관불안, 도서관지속이용의도, 유학생, 대학도서관
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