바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

The effect of personality, job demand, and job control on job stress

Abstract

The purpose of this study was to examine the effect of personality(extraversion, conscientiousness, and neuroticism), job demand, and job control on job stress. First, this study examined the effect of the personality(extraversion, conscientiousness, and neuroticism) on job stress. Second, this study investigated a moderating effect of job control in the relationship between job demand and job stress. Third, this study investigated the three-way interaction effect of extraversion, job demand, and job control on job stress. Data were collected from 292 white collar employees. The result of this study showed extraversion and conscientiousness were negatively related to job stress, and neuroticism was positively related to job stress. Job control didn't moderate the relationship between job demand and job stress. The three-way interaction effect of job demand, job control, and extraversion on job stress was significant. Based on these results, the implications and limitations of this study and the directions for future research were discussed.

keywords
Job demand-job control model, Extraversion, Conscientiousness, Neuroticism, Job stress, Moderating effect, Three-way interaction, Job demand-job control model, Extraversion, Conscientiousness, Neuroticism, Job stress, Moderating effect, Three-way interaction, 직무 요구-직무 통제 모델, 외향성, 성실성, 신경증, 직무 스트레스, 조절효과, 삼원상호작용

Reference

1.

경향신문 (2004). 직장 스트레스 30代가 가장 괴로워. 경향신문 2004년 12월 7일.

2.

유태용, 민병모 (2001). 다양한 장면에서 수행을 예측하기 위한 5요인 성격모델의 사용가능성과 한계: 국내연구결과의 통합분석. 한국심리학회지: 산업 및 조직, 14 (2), 115-134.

3.

한덕웅, 전겸구, 탁진국, 이창호, 이건효 (1993). 생활 부적응에 영향을 미치는 생활 사건과 개인차 변인. 학생지도연구, 10, 1- 35.

4.

Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.

5.

Bakker, A. B., Karen, I., Zee, V. D., Lewig, K. A., & Dollard, M. F. (2006). The relationship between the big five personality factors and burnout: A study among volunteer counselors. The Journal of Social Psychology, 146, 31-50.

6.

Barrick, M. R., & Mount, M. K. (1991). The big five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44, 1-25.

7.

Beehr, T. A., Glsaer, K. M., Canali, K. G., & Wallwey, D. A. (2001). Back to basics: Re-examination of demand-control theory of occupational stress. Work & Stress, 15, 115- 130.

8.

Boswell, W. R., Olson-Buchanan, J. B., & Lepine, M. A. (2004). The relationship between work-related stress and work outcomes: The role of felt-challenge, job control, and psychological strain. Journal of Vocational Behavior, 64, 165-181.

9.

Cavanaugh, M. A., Boswell, W. R., Roehling, M. V., & Boudreau, J. W. (2000). An empirical examination of self-reported work stress among U.S. managers. Journal of Applied Psychology, 85, 65-74.

10.

Costa, P. T., & McCrae, R. R. (1992). Revised NEO Personality Inventory(NEO-PI-R)and NEO-Five- Factor Inventory(NEO-FFI) Professional Manual. Odessa, FL: Psychological Assessment Resources.

11.

Cox-Fuenzalida, L. E., Angie, A., Holloway, S., & Sohl, L. (2006). Extraversion and task performance: A fresh look through the workload history lens. Journal of Research in Personality, 40, 432-439.

12.

Cox, T. (1993). Stress management and stress research: Putting theory to work. HSE Contract Research Report No. 61.

13.

David, J. P., & Suls, J. (1999). Coping efforts in daily life: Role of big five traits and problem appraisals. Journal of Personality, 67, 265-294.

14.

Dorn, L., & Mattews, G. (1992). Two further studies of personality correlates of driver stress. Personality and Individual Differences, 13, 929-951.

15.

Endler, N. S., Speer, R. L., Johnson, J. M., & Flett, G. L. (2000). Controllability, coping, efficacy, and distress. European Journal of Personality, 14, 145-264.

16.

Goodwin, R., & Engstrom, G. (2002). Personality and the perception of health in the general population. Psychological Medicine, 32, 325- 332.

17.

Harris, K. J., James, M., & Boonthanom, R. (2005). Perceptions of Organizational Politics and Cooperation as moderators of the relationship between job strains and intent to turnover. Journal of Managerial Issues, 17, 26-42.

18.

Herrington, A. N., Matheny, K. B., Curlette, W. L., McCarthy, C. J., & Penick, J. (2005). Lifestyles, coping resources, and negative life events as predictors of emotional distress in University women. The Journal of Individual Psychology, 61, 343-364.

19.

Inne, J. M., & Kitto, S. (1989). Neuroticism, self-consciousness and coping strategies, and occupational stress in high school teachers. Personality and individual differences, 10, 303- 312.

20.

Jackson, P. R., Wall, T. D., Martin, R., & Davids, K. (1993). New measures of job control, cognitive demand, and production responsibility. Journal of Applied Psychology, 78, 753-762.

21.

Karasek, R. A. (1979). Job demands, job latitude, and mental strain: Implications for job redesign, Administrative Science Quarterly, 24, 285-308.

22.

Karasek, R. A., & Theorell, T. (1990). Healthy work: Stress, productivity and the reconstruction of working life. New York: Basic Books.

23.

Langford, C., & Glendon, A. I. (2002). Effects of neuroticism, extraversion, circadian type and age on reported driver stress. Work & Stress, 16, 316-334.

24.

Lazarus, R. S., & Folkman, S. (1984). Stress, appraisal, and coping. New York: Springer Publishing.

25.

Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23, 695-706.

26.

McCrae, R. R., & Costa, P. T. (1986). Personality, coping and coping effectiveness in and adult sample. Journal of Personality, 54, 385-405.

27.

Miller, R. L., Griffin, M. A., & Hart, P. A. (1999). Personality and organizational health: the role of conscientiousness. Work & Stress, 13, 7-19.

28.

Parker, S. K., & Sprigg, C. A. (1999). Minimizing strain and maximizing learning: The role of job demands, job control, and proactive personality. Journal of Applied Psychology, 84, 925-939.

29.

Parkes, K. R. (1991) Locus of control as moderator: An explanation for additive versus interactive findings in the demand-discretion model of work stress?. British Journal of Psychology, 82, 291-312.

30.

Piedmont, R. L. (1993). A longitudinal analysis of burnout in the health care setting: The role of personal dispositions. Journal of Personality Assessment, 61, 457-473.

31.

Rasep, T., Kallasmaa, T., Pulver, A., & Gross-Paju, K. (2000) Personality as a predictor of coping efforts in patients with multiple sclerosis. Multiple Sclerosis, 6, 397-402.

32.

Rijk, A. E., Blanc, P. M., & Schaufeli, W. B. (1998). Active coping and need for control as moderators of the job demand-control model: Effects on burnout. Journal of Occupational and Organizational Psychology, 71, 1-18.

33.

Schaubroeck, J., Lam, S. S. K., & Xie, J. L. (2000). Collective efficacy versus self-efficacy in coping responses to stressor and control: A cross cultural study. Journal of Applied Psychology, 85, 512-525.

34.

Schaubroeck, J., & Merritt, D. E. (1997). Divergent effects of job control on coping with work stressors: The key role of self- efficacy. Academy of Management Journal, 40, 738-754.

35.

Sharon, G., & Langan-Fox, J. (2006). Occupational stress, coping and strain: The combined/ interactive effect of the Big Five traits. Personality and Individual difference, 41, 719- 732.

36.

Simmons, B. L., & Nelson, D. L. (2001). Eustress at work: The relationship between hope and health in hospital nurses. Health Care Management Review, 26, 7-18.

37.

Siu, O. I. (2003). Job stress and job performance among employees in Hong Kong: The role of Chinese work values and organizational commitment. International Journal of Psychology, 38, 337-347.

38.

Totterdell, P., Wood, S., & Wall, T. (2006). An intra-individual test of the demands-control model: A weekly diary study of psychological strain in portfolio workers. Journal of Occupational and Organizational Psychology, 79, 63-84.

39.

Van der Doef, A., & Maes, S. (1999). The job demand-control(-support) model and psychological well-being: A review of 20 years of empirical research. Work & Stress, 13, 87-114.

40.

Vollrath, M. (2000). Personality and hassles among university students: A three-year longitudinal study. European Journal of Personality, 14, 199-215.

41.

Vollrath, M. (2001). Personality and stress. Scandinavian Journal of Psychology, 42, 335- 347.

42.

Vollrath, M., Knoch, D., & Cassano, L. (1999). Personality, risky health behavior, and perceived susceptibility to health risks. European Journal of Personality, 13, 39-50.

43.

Watson, D., & Hubbard, B. (1996). Adaptational style and dispositional structure: Coping in the context of the five-factor model. Journal of Personality, 64, 737-774.

44.

Xie, J. L. (1996). Karasek's model in the people's republic of China: Effects of job demands, control, and individual differences. Academy of Management Journal, 39, 1594-1618.

logo