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A Study on the Relationship between Antecedents, Swift Trust and Work Attitudes of Interpersonal Trust in the Temporary Task Team

Abstract

The objective of this study is to reveal the antecedents and outcomes of trust, or more specifically swift trust, among team members in a temporary task team. The purpose of this study is to analyze trust antecedents based on social network variables and conduct trust research among team members of a temporary task team. The conclusions drawn from this study are briefly summarized as follows: First, the attributes of each team member within a temporary task team have an overall positive effect on swift trust. Second, the social network of the team members has a direct influence on the swift trust among team members in a temporary task team. Third, it is clearly proven that swift trust in a temporary task team has a positive influence on the work attitudes of the team members. In other words, if swift trust exists between team members, it will have a positive influence on each individual's job commitment, team commitment and organizational citizenship behavior. Fourth, swift trust was seen to play an intermediary role between preceding factors and outcome variables. Factors such as ability, reputation, benevolence, and strength of ties comprise swift trust and these factors directly influence the working attitudes of the team members. The implications and limitations of this study was discussed.

keywords
trust, swift trust, temporary task team, social network, 신뢰, 속성신뢰, 일시적 작업팀, 사회연결망

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