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The effect of work-family interaction and family-friendly organizational support on organizational commitment and turnover intention

Abstract

This study investigates how work-family interaction and organizational support emphasizing family-friendly policies affect organizational commitment and turnover intention of both men and women managers, using the Wave 2 data of the Korean Women Manager Panel (KWMP) study (KWDI, 2007), Traditionally work-family interaction has been focused solely on negative aspect of the interaction, i.e., work-family conflict, and how they disrupt each other; however, recently studies on work-family interaction begin to notice the possibility that work and family domain can facilitate each other. Based on this line of research, this study distinguished the work-family interaction into positive and negative interaction, and investigated its respective influence on organizational commitment and turnover intention. In addition, this study attempted to see how organizational support emphasizing family-friendly policies affects mangers' organizational commitment and turnover intention. First, the study revealed that work-family interaction has discrete influence on organizational commitment and turnover intention: Work-family facilitation, but not work-family conflict, had a significant effect on organizational commitment. On the other hand, work-to-family conflict increased and work-to-family facilitation decreased turnover intention. Second, the effect that family-friendly policies had on organizational commitment was dependent on their perceived ease of use as well as their availability. Finally, gender comparisons revealed that supervisor's support was effective in increasing organizational commitment and decreasing turnover intention especially in male employees. This result suggests that organizational support emphasizing family-friendly policies is beneficial not only to women but also to men. In sum, this study emphasizes that work-family interaction and family-friendly organizational support have predictive value for understanding organizational commitment and turnover intention of men as well as women.

keywords
직장-가정 상호작용, 가족친화적 조직지원, 조직몰입, 이직의도, Work-family interaction, organizational support, family-friendly policies, organizational commitment, turnover intention

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