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The Relationship of Transactive Memory to Team Mental Model: Team Learning Behavior as a Mediator

Abstract

The purpose of this study was to examine the effect of team transactive memory(TTM) on team mental model (task knowledge variety and task knowledge overlap) through team learning behavior, using 460 individuals from 97 team in five pharmaceutical companies including four local companies and a multinational company. The results indicated that TTM was positively related to team learning behavior and that team learning behavior were positively related to task knowledge variety and task knowledge overlap. Team learning behavior mediated the effect of TTM on task knowledge variety and task knowledge overlap. Finally, task knowledge variety was positively relevant to team performance, but task knowledge overlap was negatively relevant to team performance. The implication and limitations of this research were discussed.

keywords
team transactive memory, team learning behavior, team mental model, task knowledge variety, task knowledge overlap, team performance, 팀 교류기억, 팀 학습 행동, 팀 멘탈모델, 과제지식 다양성, 과제지식 중복, 팀 수행

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