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A Study on the Improvement Strategies of Policy Information Services for National Library of Korea, Sejong

Journal of the Korean Society for Library and Information Science / Journal of the Korean Society for Library and Information Science, (P)1225-598X; (E)2982-6292
2020, v.54 no.1, pp.71-88
https://doi.org/10.4275/KSLIS.2020.54.1.071





Abstract

The purpose of this study is to propose the improvement strategies for policy information services of National Library of Korea, Sejong through analysis of their current status and problems. For the study, we conducted interviews with service providers and users and identified some issues in provision and use of the services. Specifically, we found problems of service provision system characterized by dualization and decentralization, and further identified specific issues with provision of individual services. Moreover, the interviews with service users suggested user types, user perception of the service, and problems in the use of individual services. Based on the findings, we proposed improvement strategies in six aspects: collection, services, organization, system, promotion, and cooperation. We hope these strategies contribute to vitalizing the policy information services of National Library of Korea, Sejong.

keywords
국립중앙도서관, 국립세종도서관, 정책정보, 정책정보서비스, National Library of Korea, National Library of Korea at Sejong, Policy Information, Policy Information Services

Journal of the Korean Society for Library and Information Science