ISSN : 1229-0696
Using 460 individuals from 97 teams in five pharmaceutical companies including four local companies and a multinational company, this research investigates the impact of team learning and team transactive memory(TTM) on team performance. In addition, the effect of team context factors on team learning and TTM, and the influence of team learning on TTM were examined. The results show that organizational support and trust were positively related to team learning, but communication was not. Both trust and communication were positively related to TTM. Team learning was significantly related to TTM, and team learning and TTM were positively related to team performance. Especially, TTM was significantly related to efficiency, quality of product and service provided, technical innovation, and work excellence whereas team learning was positively related to technical innovation only. The implication and limitations of this research were discussed.
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