바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

he Relations between Personality Factors and Organizational Citizenship Behaviors mediated by Job-satisfaction: Meta-analytic regression Analysis

Abstract

The purpose of this study was to conduct meta-regression analysis to investigate the relations between personality factors and organizational citizenship behaviors(OCBs) mediated by job satisfaction. In order to meta-analyse 153 studies conducted in Korea, Hunter and Schmidt’s(2004) and Borenstein, Hedges, Higgins, & Rothstein’s(2005) meta-analytic procedures were adopted. Results showed that all the subcategories of OCBs have generalizable relations across studies with conscientiousness and agreeableness whereas individuals-oriented and organization-oriented OCBs have generalizable relations across studies with neuroticism and openness to experience. In addition, individuals-oriented and change-oriented OCBs have generalizable relations across studies with extroversion. Comparison of different rating methods revealed that self-reporting method has larger effect size than that of other-rating method due to common method effect. In meta-analytic regression analysis, all of the personality factors were mediated by both facet and overall job satisfaction. Lastly, the implications and limitations of this research were discussed.

keywords
meta-analysis, meta-analytic regression analysis, organizational citizenship behaviors, personality factors, job satisfaction, 메타분석, 회귀분석, 조직시민행동, 성격의 5요인, 직무만족

Reference

1.

민병모, 이경임, 정재창 (1997) NEO 인성검사. 서울: PSI 컨설팅.

2.

오인수, 김광현, Darnold, T. C., 황종오, 유태용, 박영아, 박량희 (2007). 직무만족, 조직몰입, 성과, 이직의도간의 관련성: 문헌고찰 및 메타분석. 인사․조직연구, 15(4), 43-86.

3.

유태용, 김도영 (2002). 기업장면에서의 맥락수행 구성요인에 대한 탐색적 연구. 디지털경영연구, 8, 61-91.

4.

유태용, 이기범, Ashton. (2004). 한국판HEXACO 성격검사의 구성타당화 연구. 한국심리학회지 사회 및 성격, 18(3), 61-75.

5.

이주일, 민경환 (1995). 기업 구성원의 조직시민행 동에 미치는 인지, 정서 및 성격의효과. 심리 과학, 4(2), 47-66.

6.

Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee “citizenship”. Academy of Management Journal. 26(4), 587-595.

7.

Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2005). [Computer Software]. Comprehensive Meta-analysis Version 2, Biostat, Englewood NJ.

8.

Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2009). introduction to meta-analysis. Chichester, West Sussex, U.K;Hoboken.

9.

Borman, W. C., Hanson. M., & Hedge. J. (1997). Personnel selection. Annual Review of Psychology, 48, 299-337.

10.

Borman, W. C., Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman(Eds.), Personnel selection in organization (pp. 71-98). San Francisco: Jossey-Bass.

11.

Bowers, K. S. (1973). Situationism in psychology:An analysis and a critique, Psychological Review, 80(5), 307-336.

12.

Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35, 307-311.

13.

Brief, A. P., & Motowidlo, S. J. (1986). Prosocial organizational behaviors. Academy of Management Review, 11(4), 710-725.

14.

Cattell, R. B. (1957). Personality and motivation structure and measurement. NY,: World Book.

15.

Chiaburu. D. S., Oh. I.-S., Berry. C. M., Li. N., & Gardner. R. G. (2011). The five-factor model of personality traits and organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 96(6), 1140-1166.

16.

Cohen, J., Cohen, P., West. S. G., & Aiken. L. S. (2003). Applied multiple regression /correlation analysis for the behavioral sciences; 3rd Ed. Lawrence Erlbaum Associates, Publishers. Mahwah, New Jersey; London.

17.

Connolly, J. J., & Viswesvaran, C. (2000). The role of affectivity in job satisfaction: A meta-analysis, Personality and Individual Differences, 29, 265-281.

18.

Costa, P. T., & McCrae. R. R. (1992). NEO-PI-R professional manual. Odessa, FL: Psychological Assessment Resources.

19.

Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900.

20.

Dudley, N. M., Orvis, K. A., Lebiecki, J. E., & Cortina, J. M. (2006). A meta-analytic investigation of conscientiousness in the prediction of job performance: Examining the intercorrelations and the incremen tal validity of narrow traits. Journal of Applied Psychology, 91(1), 40-57.

21.

Fassina, N. E., Jones, D. A., & Uggerslev, K. L. (2008). Relationship clean-up time: Using meta-analysis and path analysis to clarify relationships among job satisfaction, perceived fairness, and citizenship behaviors. Journal of Management, 34(2), 161-188.

22.

George, J. M. (1991). State or trait: Effects of positive mood on prosocial behaviors at work. Journal of Applied Psychology, 76. 299-307.

23.

George, J. M., & Brief, A. P. (1992). Feeling good-doing good: A conceptual analysis of the mood at work-organizational spontaneity. Psychological Bulletin, 112(2), 310.

24.

Goldberg, L. R. (1981). Language and individual differences: The search for universals in personality lexicons. In L. Wheeler(Ed.), Review of personality and social psychology, 2, 141-165, Beverly Hills, Sage.

25.

Goldberg, L. R. (1992). The development of markers for the Big-Five factor structure. Psychological Assessment, 4(1), 26-42.

26.

Graham, J. W. (1986). Principled organizational dissent: A theoretical essay. In B. M. Staw &L.L. Cummings(Eds.), Research in organizational behavior. 8. 1-52. Greenwich, CT: JAI Press.

27.

Hackman, J. R., & Oldham, G, R. (1975). Development of the job diagnostic survey. Journal of Applied Psychology, 60(2), 159-170.

28.

Harrison, D. A., Johns, G., & Martocchio, J. J. (2000). Changes in technology, team work, and diversity: New directions for a new century of absenteeism research. Research in Personnel and Human Resources Management, 18, 43-91.

29.

Hedges, L. V., & Olkin, I. (1985). Statistical methods for meta-analysis. Orlando: Academic Press.

30.

Hunter, J. E., & Schmidt, F. L. (2004). Methods of meta-analysis: Correcting error and bias in research findings; 2nd ed. Thousand Oaks, Calif.;London: Sage.

31.

Hurtz, G. M., & Donovan. J. J. (2000). Personality and job performance: The Big Five revisited. Journal of Applied Psychology, 85, 869-879.

32.

Ilies, R., Fulmer, I. S., Spitzmuller, M., & Johnson, M. D. (2009). Personality and citizenship behavior: The mediating role of job satisfaction. Journal of Applied Psychology, 94(4), 945-959.

33.

Ilies, R., & Judge, T. A. (2002). Understanding the dynamic relationships among personality, mood, and job satisfaction: A field experiencesampling study. Organizational Behavior and Human Decision Processes, 89, 1119-1139.

34.

John, O. P. (1990). The big five factor taxonomy:Dimensions of personality in the natural language and in questionnaires. In L. A. Pervin(Ed.), Handbook of personality: Theory and research (pp. 66-100). NY: Guildford press.

35.

John, O. P., Angleitner, A., & Ostendorf, F. (1988). The lexical approach to personality: a historical review of trait taxonomic research. European Journal of Personality, 2, 171-203.

36.

Judge, T. A., Heller, D., & Mount, M. K. (2002). Five-factor model of personality and job satisfaction: A meta-analysis, Journal of Applied Psychology, 87(3), 530-541.

37.

Lapierre, L. M., Hackett. R. D. (2007). Trait conscientiousness, leader-member exchange, job satisfaction and organizational citizenship behaviour: A test of an integrative model. Jounal of Occupational and Organizational Psychology, 80, 539-554.

38.

Lee, K., & Ashton, M. C. (2004). Psychometric properties of the HEXACO Personality Inventory. Multivariate Behavioral Research, 39, 329-358.

39.

Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette(Ed.). Handbook of industrial and organizational psychology:1297-1349. Chicago: Rand McNally.

40.

MacKinnon, D. P., Lockwood, C. M., Hoffman, J. M., West, S., & Sheets, V. (2002). A comparison of methods to test mediation and other intervening variable effects. Psychological Methods, 7(1), 83-104.

41.

McCrae, R. R., & Costa, J., Paul T. (1987). Validation of the five-factor model of personality across instruments and observers. Journal of Personality & Social Psychology, 52(1), 81-90.

42.

McCrae, R. R., & John, O. P. (1992). An introduction to the five-factor model and its applications. Journal of Personality, 2, 175-215.

43.

McNeely, B. L., & Meglino, B. M. (1994). The role of dispositional and situational antecedents in prosocial organizational behavior: An examination of the intended beneficiaries of prosocial behavior. Journal of Applied Psychology, 79(6), 836-844.

44.

Miceli, M. P., & Near, J. P. (1985). Characteristics of organizational climate and perceived wrongdoing associated with whistle-blowing decisions. Personnel Psychology, 38(3), 525-544.

45.

Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845-855.

46.

Moorman, R. H. (1993). The influence of cognitive and affective based job satisfaction measures on the relationship between satisfaction and organizational citizenship behavior. Human Relations, 46, 759-776.

47.

Morrison, E. W., & Phelps, C. C. (1999). Taking charge at work: Extrarole efforts to initiate workplace change. Academy of Management Journal. 42(4). 403-419.

48.

Motowidlo, S. J. (2000). Some basic issues related to contextual performance and organizational citizenship behavior in human resource management. Human Resource Management Review. 10(1). 115-126.

49.

Motowidlo. S. J., Borman. W. C., & Schmit. M. J. (1997). A theory of individual differences in task and contextual performance. Human Performance, 10(2), 71-84.

50.

Motowidlo, S. J., Packard, J. S., & Manning, M. R. (1986). Occupational stress: It's causes and consequences for job performance. Journal of Applied psychology, 71, 618-629.

51.

Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance. Journal of Applied Psychology, 79(4), 475.

52.

Muthén, L. K., & Muthén, B. O. (1998-2010). Mplus user's guide (6th ed.). Los Angeles, CA.:Muthén & Muthén.

53.

Mount, M., Ilies, R., & Johnson, E. (2006). Relationship of personality traits and counterproductive work behavior: The mediating effects of job satisfaction. Personnel Psychology, 59, 591-622.

54.

Oh, I. S. (2006). CI & Meta too-EF-RR 05-26-06-Final [Computer software], Iowa.

55.

Organ, D. W. (1988). Organizational Citizenship Behavior: good soldier syndrome. Lexington, MA.:Lexington Books.

56.

Organ, D. W. (1997). Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10(2), 85-97.

57.

Organ, D. W., & Lingl, A. (1995). Personality, satisfaction, and organizational citizenship behavior. Journal of Social Psychology, 135, 339-350.

58.

Organ, D. W., McFall, J. B. (2004). Personality and organizations. In Schneider, B., Smith, D. B., & NetLibrary, I. (Eds.), Personality and Citizenship Behavior in Organizations(pp. 291-312). Mahwah, N.J.: Lawrence Erlbaum Associates.

59.

Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48(4), 775-802.

60.

Phares, E. J. (1984). Introduction to personality. Columbus, Ohio :C.E. Merrill.

61.

Schleicher, D. J., Watt, J. D., & Greguras, G. J. (2004). Reexamining the job satisfactionperformance relationship: The complexity of attitudes. Journal of Applied Psychology, 89(1), 165-177.

62.

Schmidt, F. L., & Le, H. A. (2003). Software for the Hunter-Schmidt meta-analysis methods. University of Iowa, Department of Management & Organization, Iowa City, IA. 42242.

63.

Schnake, M. (1991). Organizational citizenship: A review, proposed model, and research agenda. Human Relation, 44, 735-759.

64.

Smith, P. C., Kendall, L. M., & Hulin, C. L. (1969). The measurement of satisfaction in work and retirement. Chicago, Ill.: Rand McNally.

65.

Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68(4), 653-663.

66.

Van Dyne. L., Cummings. L. L., & Parks. J. M. (1995). Extra-role behaviors: In pursuit of construct and definitional clarity (A bridge over muddied waters). Research in Organizational Behavior, 17, 215.

67.

Van Scotter, J. R., & Motowidlo, S. J. (1996). Interpersonal facilitation and job dedication as separate facets of contextual performance. Journal of Applied Psychology, 81(5), 525-531.

68.

Viswesvaran, C., & Ones, D. S. (1995). Theory testing: Combining psychometric meta-analysis and structural equations modeling. Personnel Psychology, 48(4), 865-885.

69.

Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota studies for vocational rehabilitation(NO.ⅩⅩⅡ). Minneapolis: Industrial relations Center, University of Minnesota.

70.

Whitener, E. M. (1990). Confusion of confidence intervals and credibility intervals in metaanalysis. Journal of Applied Psychology, 75(3), 315-321.

71.

Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management,17(3), 601.

logo