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Korean Journal of Psychology: General

  • KOREAN
  • P-ISSN1229-067X
  • E-ISSN2734-1127
  • KCI

Assessing Organizational Change: Analysis of Self-Reported Responses and Utility

Korean Journal of Psychology: General / Korean Journal of Psychology: General, (P)1229-067X; (E)2734-1127
1997, v.16 no.1, pp.120-138
Yongwon Suh (Department of Industrial and Organizational Psychology Sung Kyun Kwan University)

Abstract

The present study was an attempt to critically review research on various evaluation methods to assess organizational change. It was first emphasized to study whether an organizational change intervention has resulted in positive impact to the organization. Various approach to assess organizational change was categorized into two broad types; analysis of self-reported responses and analysis of intervention utility. Comparative analyses were conducted with coefficients of factor congruence method, ideal score method, retrospective measure method, and structural equation analysis which were proposed to measure alpha, beta, and gamma change, as conceptualized by Golembiewski et al. (1976). In addition, various methods to evaluate monetary utility of organizational change were comparatively analyzed. Finally, limitations and applicability of various methods were discussed.

keywords

Korean Journal of Psychology: General