Abstract

This study was conducted to understand the role of the Seoul Psychological Support Center in the mental health of Seoul residents and to propose a model and development plan for psychological support services that emphasize professionalism, accessibility, and diffusion. To achieve this goal, a literature review, focus group interviews with experts, and a satisfaction survey of users of the Seoul Psychological Support Center were conducted. The analysis revealed that the Seoul Psychological Support Center plays a central role in community psychological support services and that various improvement measures are needed to strengthen its professionalism, accessibility, and diffusiveness. Based on these findings, this study proposes a common standard model and concrete realization plan for expanding community psychological support services. The proposed model and measures can be used as a reference for developing community psychological support services in other regions, and it is hoped that with the active support and interest of the central and local governments, more extensive and practical community psychological support services will be expanded.