open access
메뉴
open access
메뉴
ISSN : 1229-0696
본 연구는 지각된 상사의 잡 크래프팅과 부하의 잡 크래프팅의 관계, 그리고 부하의 잡 크래프팅과 창의적 행동의 관계에 관한 이론적 배경을 바탕으로 지각된 상사의 잡 크래프팅이 부하의 잡 크래프팅을 거쳐 창의적 행동으로 이어지는 간접효과와 상사 동일시 수준에 따른 간접효과의 조절을 확인하고자 하였다. 본 연구에서는 직장인 패널을 보유한 데이터 설문업체를 통해 총 317명의 직장인을 대상으로 온라인 설문 조사를 시행하였으며, 연구 결과를 요약하면 다음과 같다. 첫째, 지각된 상사의 잡 크래프팅 수준이 높을수록 부하의 잡 크래프팅 수준이 높아지는 것으로 나타났다. 둘째, 부하의 잡 크래프팅 수준이 높을수록 창의적 행동 수준이 높아지는 것으로 나타났다. 셋째, 부하의 잡 크래프팅이 상사의 잡 크래프팅과 부하의 창의적 행동 간의 관계를 매개하는 것으로 나타났다. 넷째, 상사의 잡 크래프팅이 부하의 잡 크래프팅을 거쳐 창의적 행동으로 가는 간접효과는 상사 동일시의 수준에 따라 조절됨이 관찰되었으며, 구체적으로 상사 동일시의 수준이 높을수록 상사의 잡 크래프팅의 창의적 행동에 관한 간접효과는 더욱 증가하는 것으로 나타났다. 이후 본 연구를 통해 밝혀진 결과를 토대로 연구의 의의와 시사점, 연구가 갖는 한계점 및 향후 연구를 위한 제언을 논의하였다.
The purpose of this study was to investigate the influence of perceived supervisor’s job crafting on employee’s creative behavior and the mediating role of employee’s job crafting. In addition, this study examined the moderating role of identification with supervisor in the relationship between supervisor’s job crafting and employee’s job crafting which is called “behavioral contagion” in this study. The results from 317 participants provided evidence that (1) perceived supervisor’s job crafting was positively related to employee’s job crafting, (2) employee’s job crafting was positively related to employee’s creative behavior, (3) employee’s job crafting mediated the relationship between supervisor’s job crafting and employee’s creative behavior, (4) identification with supervisor moderated the relationship between perceived supervisor’s job crafting and employee’s job crafting which is called behavior contagion in this study, (5) identification with supervisor also moderated the indirect effect of perceived supervisor’s job crafting on creative behavior. Based on the results, general discussion such as implications of these findings, limitations, and future research were discussed in the last section.
Aiken, L. S., West, S. F., & Reno, R. R. (1991). Multiple regression: testing and interpreting interaction. CA: Sage. https://doi.org/10.1037/10520-147
Amabile, T. M. (1983). The social psychology of creativity: a componential conceptualization. Journal of Personality and Social Psychology, 45(2), 357-376. https://doi.org/10.1037/0022-3514.45.2.357
Amabile, T. M., Conti, R., Coon, T., Lazenby, F., & Herron, M. (1996). Assessing the work environment for creativity. Academy of Management Journal, 39, 1154-1184. https://doi.org/10.2307/256995
Ambrose, M. L., Schminke, M., & Mayer, D. M.(2013). Trickle-down effects of supervisor perceptions of interactional justice: a moderated mediation approach. Journal of Applied Psychology, 98(4), 678-689. https://doi.org/10.1037/a0032080
Arizmendi, T. G. (2011). Linking mechanisms:emotional contagion, empathy, and imagery. Psychoanalytic Psychology, 28(3), 405-419. https://doi.org/10.1037/a0024176
Bae, G. E. (1999). Mediating effects of psychological empowerment on employees' creative actions. (Ewha Womans University). http://www.riss.kr/link?id=T7336615
Bandura, A. (1969). Social-learning theory of identificatory processes. In D. A. Goslin (Eds.), Handbook of socialization theory and research (pp. 213-262). Chicago, IL: Rnad McNally & Company.
Bandura, A. (1986). Social foundations of thought and action. Engliwood Cliffs, NJ: Prentice-Hall.
Basadur, M., Wakabayashi, M., & Graen, G. B.(1990). Individual problem-solving styles and attitudes toward divergent thinking before and after training. Creativity Research Journal, 3(1), 22–32. https://doi.org/10.1080/10400419009534331
Cho, G. H., & Kim, E. J. (2001). Cultural dispositions and conformity to peers. Korean Journal of Social and Personality Psychology, 15(1), 139-165.
Cho, J. Y., & Kim, M. S. (2015). Development and validation of the job crafting scale. Journal of Life-span Studies, 5(3). 29-46. https://doi.org/10.30528/jolss.2015.5.3.003
Cho, S. H. (2010, April, 29). “‘The master of business administration’ Prof. Hamel's secret to the survival of the Enterprise” The Asia Business Daily. https://www.asiae.co.kr/news/view.htm?idxno=2010042908192235591
Choi I. S. (1998). Six relevant questions for better understanding the concept of creativity. Korean Journal of Psychology: General, 17(1), 25-47.
Chung, H. S., & Park, D. G. (2013). Contagion of silence behaviors. Korean Journal of Industrial and Organizational Psychology, 26(1), 73-101. https://doi.org/10.24230/ksiop.26.1.201302.73
Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297-334. https://doi.org/10.1007/BF02310555
Demerouti, E., Bakker, A. B., & Leiter, M.(2014). Burnout and job performance: the moderating role of selection, optimization, and compensation strategies. Journal of Occupational Health Psychology, 19(1), 96-107. https://doi.org/10.1037/a0035062
Do, A. G. (2010, June, 7). “The most important ability of CEOs to choose... ‘Creative leadership’” Bloter, http://www.bloter.net/archives/32531.
Eun, Y. S., Yoo, T. Y., & Seo, H. S. (2012). The relationship between proactive personality and creative behavior. Korean Journal of Industrial and Organizational Psychology, 25(3), 767-632. https://doi.org/10.24230/ksiop.25.3.201208.607
French, J. R., Raven, B., & Cartwright, D. (1959). The bases of social power. Classics of Organization Theory, 7, 311-320.
George, J. M., & Zhou, J. (2001). When openness to experience and conscientiousness are related to creative behavior: an interactional approach. Journal of Applied Psychology, 86(3), 513-524. https://doi.org/10.1037/0021-9010.86.3.513
Ghitulescu, B. (2006). Job crafting and social embeddedness at work. Unpublished doctoral dissertation, University of Pittsburgh.
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7
Hayes, A. F. (2013). Methodology in the social sciences. introduction to mediation, moderation, and conditional process analysis: a regression-based approach. New York, NY, US: Guilford Press. https://doi.org/10.1111/jedm.12050
Hayes, A. F. (2015). An index and test of linear moderated mediation. Multivariate Behavioral Research, 50. 1-22. https://doi.org/10.1080/00273171.2014.962683
Jo, S. I., & Song, H. D. (2016). The Mediating effect of job crafting on the relationship between job characteristics and work engagement for HRD practitioners. Journal of Corporate Education and Talent Research, 18, 327-352.
Kark, R., Shamir, B., & Chen, G. (2003). The two faces of transformational leadership:Empowerment and dependency. Journal of Applied Psychology, 88(2), 246-255. https://doi.org/10.1037/0021-9010.88.2.246
Kauffeld, S., Jonas, E., & Frey, D. (2004). Effects of flexible work-time design on employee- and company-related aims. European Journal of Work and Organizational Psychology, 13(1), 79-100. https://doi.org/10.1080/13594320444000001
Kets de Vries, M. F. (1988). Prisoners of leadership. Human Relations, 41(3), 261-280. https://doi.org/10.1177/001872678804100305
Kim, C. H. (2012). A study on the impact of authentic leadership on the job crafting of employees and it’s process. (Hanyang University). http://www.riss.kr/link?id=T12686464
Kim, H. S., & Tak, J. (2015). The effect of leader empowering behavior on work engagement. Korean Journal of Industrial and Organizational Psychology, 28(2), 275-299. https://doi.org/10.24230/ksiop.28.2.201505.275
Kim, S. Y., Bae, S. H., Kim, H. G., & Ahn, S. I. (2016). The effect of job crafting behavior on innovative behavior-focused on mediating effect of work engagement. Journal of Human Resource Management Research, 23(5), 1-26. https://doi.org/10.14396/jhrmr.2016.23.5.1
Kim, Y., & Han, S. (2018). The effects of leader’s organizational citizenship behavior on organizational citizenship behavior of subordinates. Korean Journal of Human Resources Development, 21(4), 143-163. https://doi.org/10.24991/KJHRD.2018.12.21.4.143
Lee, S. K., & Chang, J. Y. (2014). The impact of superior's anger out on employees' creative process engagement. Korean Journal of Industrial and Organizational Psychology, 27(2), 339-366. https://doi.org/10.24230/ksiop.27.2.201405.339
Lyons, P. (2008). The crafting of jobs and individual differences. Journal of Business and Psychology, 23, 25-36. https://doi.org/10.1007/s10869-008-9080-2
Oh, J. Y. (2017). The Effect of organizational justice on innovative behavior. (Kwangwoon University). http://www.riss.kr/link?id=T14496159
Park, H. S., Chung, H. S., & Park, D. G. (2015). The effect of supervisors’ abusive supervision on organizational cynicism. Korean Journal of Industrial and Organizational Psychology, 28(2), 225-248. https://doi.org/10.24230/ksiop.28.2.201505.225
Park, J. G. (2017). The effects of authentic leadership on followers' job stress and job satisfaction. (Sungkyunkwan University). http://www.riss.kr/link?id=T14457148
Petrou, P., Demerouti, E., Peeters, M. C., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33(8), 1120-1141. https://doi.org/10.1002/job.1783
Pratt, M. G. (1998). To be or not to be: central questions in organizational identification. In D. A. Whetten, & P. C. Godfrey (Eds.), Identity in organizations (pp. 171-208). Thousand Oaks, CA: SAGE. http://doi.org/10.4135/9781452231495
R Core Team (2019). R: A language and environment for statistical computing. R Foundation for Statistical Computing, Vienna, Austria. URL http://www.R-project.org/.
Ravi Selker (2017). medmod: Simple Mediation and Moderation Analysis. R package version 1.0.0. https://CRAN.R-project.org/package=medmod
Rosseel Y (2012). lavaan: An R Package for Structural Equation Modeling. Journal of Statistical Software, 48(2), 1-36. http://www.jstatsoft.org/v48/i02/
Ryu, S. A. (2014). Mediating effect of job crafting on the relationship between workplace spirituality and perceived value of work and task performance. (Sungkyunkwan University). http://www.riss.kr/link?id=T13407461
Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23(2), 224-253. https://doi.org/10.2307/2392563
Seo, A., Jung, Y., & Sohn, Y. W. (2018). The influence of job crafting and task identity on meaningful work. Korean Journal of Industrial and Organizational Psychology, 31(2), 149-173. https://doi.org/10.24230/ksiop.31.1.201802.149
Shamir, B., Zakay, E., Breinin, E., & Popper, M. (1998). Correlates of charismatic leader behavior in military units: subordinates'attitudes, unit characteristics, and superiors'appraisals of leader performance. Academy of Management Journal, 41(4), 387-409. https://doi.org/10.2307/257080
Song, J. Y., Baik, K. B., & Choi, W. J. (2016). The effect of issue leadership on followerʼs creative behavior and voice behavior. Journal of Organization and Management, 40, 171-195.
Tims, M., & Bakker, A. B. (2010). Job crafting:towards a new model of individual job redesign. SA Journal of Industrial Psychology, 36(2), 1-9. https://doi.org/10.4102/sajip.v36i2.841
Tims, M., Bakker, A. B., & Derks, D. (2013). The impact of job crafting on job demands, job resources, and well-being. Journal of Occupational Health Psychology, 18(2), 230-240. https://doi.org/10.1037/a0032141
Vandenberg, R. J., & Lance, C. E. (2000). A review and synthesis of the measurement invariance literature. Organizational Research Methods, 3(1), 4-70. https://doi.org/10.1177/109442810031002
Wheeler, L. (1966). Toward a theory of behavioral contagion. Psychological Review, 73(2), 179-192. https://doi.org/10.1037/h0023023
Woodman, R. W., & Schoenfeldt, L. F. (1990). An interactionist model of creative behavior. The Journal of Creative Behavior, 24(4), 279-290. https://doi.org/10.1002/j.2162-6057.1990.tb00549.x
Woodman, R. W., Sawyer, J. E., & Griffin, R.W. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293-321. https://doi.org/10.5465/amr.1993.3997517
Yaffe. T., & Kake, R. (2011). Leading by example:the case of leader OCB. Journal of Applied Psychology, 98(4), 806-826. https://doi.org/10.1037/a0022464
Yoo, T. Y., & Lee, C. R. (2016). The effect of personality on task performance and adaptive performance. Korean Journal of Industrial and Organizational Psychology, 29(4), 607-630. https://doi.org/10.24230/ksiop.29.4.201611.607
Zhou, D., & George, J. M. (2001). When job dissatisfaction leads to creativity: encouraging the expression of voice. Academy of Management Journal, 44, 682-696. https://doi.org/10.2307/3069410
Zhou, W., Wang, G., Zheng, X., Liu, T., & Miao, Q. (2013). Examining the role of personal identification with the leader in leadership effectiveness: a partial nomological network. Group & Organization Management, 38(1), 36-67. https://doi.org/10.1177/1059601112456595
