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Testing Indirect Effects of Emotional Competencieson Supervisor-Related Stress and Turnover Intentionthrough Leader-Member Exchange

Abstract

This study was to test the role of leader-member exchange (LMX) through which emotional competencies indirectly influence supervisor-related stress and further turnover intention (emotional competencies → LMX → supervisor-related stress → turnover intention) using structural equation model with data from 316 Korean employees working in various industries. Results revealed that those with higher emotional competencies form higher quality LMX with their supervisors, and thereby they lower supervisor-related stress and turnover intention. As with the previous research findings, those low in supervisor-related stress are also low in turnover intention. In sum, we found the important role of LMX through which emotional competencies indirectly lower supervisor-related stress, which in turn lowers turnover intention. Limitations, directions for future research, implications for personnel selection and training/development were discussed.

keywords
emotional competencies, leader-member exchange, supervisor-related stress, turnover intention, mediation effect., 정서역량, 상사-부하간 관계, 상사관련 스트레스, 이직의도, 매개효과, emotional competencies, leader-member exchange, supervisor-related stress, turnover intention, mediation effect.

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