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파급효과 예측과 의사결정의 어려움: 의사결정 결과에 대한 책임감과 부담감의 매개효과

Predicting Ripple Effect Affects Difficulty of Decision-Making: The Mediating Effect of Perceived Accountability for Results of Decision-Making

한국심리학회지 : 문화 및 사회문제 / Korean Psychological Journal of Culture and Social Issues, (P)1229-0661; (E)1229-0661
2017, v.23 no.4, pp.557-585
https://doi.org/10.20406/kjcs.2017.11.23.4.557
이민조 (성신여자대학교)
박혜경 (성신여자대학교)
  • 다운로드 수
  • 조회수

초록

본 연구에서는 파급효과를 예측하는 것에 따라 의사결정의 어려움이 달라지는지, 그리고 파급효과 예측과 의사결정 어려움 사이의 관계를 의사결정 결과에 대한 책임감과 부담감이 매개하는지 살펴보았다. 연구 1에서는 정책 결정 상황을 제시하여 예측된 파급효과의 크기와 의사결정 어려움 간의 관계를 알아보았다. 그 결과, 결정의 파급효과를 크게 예측할수록 의사결정 시 어려움을 더 크게 경험한 것으로 나타났다. 연구 2에서는 예상되는 파급효과의 크기를 실험적으로 조작하여, 파급효과를 크게 예상하도록 한 조건과 작게 예상하도록 한 조건 사이에서 도덕적 의사결정을 내릴 때 경험하는 어려움의 정도가 다른지 알아보았다. 또한, 예측된 파급효과의 크기와 의사결정 어려움 사이의 관계를 의사결정 결과에 대한 책임감과 부담감이 매개하는지 검증하였다. 그 결과, 가설과 일관되게 예측된 파급효과의 크기가 작은 조건에 비하여 큰 조건에서 위해/돌봄, 공정/호혜, 그리고 내집단/충성심 관련 도덕적 의사결정 시 어려움을 더 크게 경험하는 것으로 나타났다. 이러한 관계를 의사결정 결과에 대한 책임감과 부담감이 매개하는지 살펴본 결과, 부담감의 매개효과가 내집단/충성심 관련 도덕적 의사결정에서 관찰되었다. 이러한 연구 결과를 토대로 본 연구의 의의와 제한점, 그리고 후속 연구 방향에 대하여 논하였다.

keywords
파급효과 예측, 의사결정 어려움, 의사결정 책임감, 의사결정 부담감, 정책 결정, 도덕적 의사결정, predicting ripple effect, perceived difficulty, perceived accountability, policy decision-making, moral decision- making

Abstract

In this research, it was examined whether predicting the ripple effects of events influences decision-making difficulty. In addition, it was examined whether perceived accountability for decision-making results mediates the relation above. In Study 1, participants were presented with policy decision-making vignettes and were asked to report on the ripple effects of their policy decisions as well as on the difficulty of making the decision. Consistent with the hypothesis, the bigger the expected ripple effects, the greater difficulty participants felt in making policy decisions. In Study 2, ripple effect magnitudes were experimentally manipulated such that participants were led to predict big ripple effects in one condition and relatively small ripple effects in another condition. It was investigated whether participants predicting bigger ripple effects would perceive decision-making to be more difficult than participants predicting smaller ripple effects. Whether this relation would be mediated by perceived personal accountability for the results of decision-making was also examined. Consistent with expectations, it was found that in the moral domains of Harm/care, Fairness/reciprocity, and Ingroup/loyalty, participants predicting bigger ripple effects reported more difficult decision-making than their counterparts. The relation above was mediated by perceived personal accountability for decision-making results only in the domain of Ingroup/loyalty. In combination, these results showed that bigger predicted ripple effects contributed to greater decision-making difficulty. In addition, participants felt more responsible for the results of their decisions when predicting bigger ripple effects, which led them to feel greater decision-making difficulty in the domain of Ingroup/loyalty. The implications of these results and future directions for research are discussed.

keywords
파급효과 예측, 의사결정 어려움, 의사결정 책임감, 의사결정 부담감, 정책 결정, 도덕적 의사결정, predicting ripple effect, perceived difficulty, perceived accountability, policy decision-making, moral decision- making

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