Trust in organizations: Conceptualization and Trends

This paper examines the diverse conceptualizations of trust and explores the multi-level factors affecting trust in organizations. Trust in organizations can be defined as a willingness to be vulnerable to the actions of others and to take risks based on the positive expectations toward the others' intentions and behaviors. The process of building and the content of trust in organizations can vary depending on the social and cultural backgrounds in which the organizations lie. The reengineering process toward a flatter and flexible organizational structure requires the presence of trusting relationships within organizations. Networks within organizations can function as a basis and channel of trust formation. Finally, the importance of trust in efficient leadership process was discussed.

keywords: trust in organization, socio-cultural, organizational structure, network, leadership, trust in organization, socio-cultural, organizational structure, network, leadership, 조직내 신뢰, 사회문화적 환경, 조직구조, 연결망, 리더십

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Article Contents

Vol.11 No.특집

Trust in organizations: Conceptualization and Trends

Abstract

Reference

Korean Psychological Journal of Culture and Social Issues