바로가기메뉴

본문 바로가기 주메뉴 바로가기

logo

도움행동을 높이기 위한 방안 모색: 공감과 공정성이 도움행동의도에 미치는 영향

The Way of the Increase in Helping Behavior: The Effects of Empathy and Fairness on Intention for Helping Behavior

한국심리학회지 : 문화 및 사회문제 / Korean Psychological Journal of Culture and Social Issues, (P)1229-0661; (E)1229-0661
2012, v.18 no.3, pp.349-366
김용훈 (고려대학교)
류리나 (고려대학교)
한성열 (고려대학교)
  • 다운로드 수
  • 조회수

초록

본 연구는 배려지향적 도덕성에 해당하는 공감과 정의지향적 도덕성에 해당하는 공정성이 도움행동의도에 어떠한 영향을 미치는지 검증하였다. 이를 위해 156명의 학생에게 불공정지각을 달리하는 대상(외국인근로자/일반인)에 대한 시나리오를 각각 제시하고, 도움행동의도를 측정한 후에 개인특질 변인인 공감과 공정성을 측정하였다. 공감, 공정성, 대상이 전체 도움행동의도에 어떤 영향을 미치는지 확인한 결과, 개인특질인 공감과 공정성 두 변인 모두 전체 도움행동의도에 정적인 영향을 미쳤고 공감과 대상에서 상호작용효과가 나타났다. 불공정지각 수준이 다른 대상에 따라 도움행동의도에 공감과 공정성이 어떠한 영향을 미치는지 확인한 결과, 일반인(불공정지각 저) 대상에서는 공감이 도움행동의도에 유의미한 영향을 미치는 변인이었고, 외국인근로자(불공정지각 고) 대상에서는 공정성이 도움행동의도와 정적인 상관을 가지는 것으로 나타났다. 본 연구를 통해 도움행동을 결정하는데 있어 공감과 공정성이 상호보완적 역할을 하는 것이 확인되었다.

keywords
도움행동, 공감, 공정성, 불공정지각, helping behavior, empathy, fairness, perceived unfairness

Abstract

The importance of helping behavior in our society has been increasing and this study aimed to find the practical strategies to increase helping behaviors with minorities and general public in our communities. Participants(N=156) were randomly assigned to respond to a scenario which measured the intention to help either foreign workers or general public. Also, participants were given the scale of fairness and empathy to respond. The findings of this study demonstrated that (1) empathy and fairness had main effect of the intention to help other persons and empathy and different targets in the unfair perception had interactional effect; (2) the intention to help foreign workers was positively related to fairness and the intention to help general public was affected by empathy. The results showed that according to the perceived unfairness in helping behavior situations, the role of fairness which empathy did not explain was founded. These findings suggest that empathy and fairness in helping behavior are complementary to each other.

keywords
도움행동, 공감, 공정성, 불공정지각, helping behavior, empathy, fairness, perceived unfairness

참고문헌

1.

권석만 (2009). 서울대학교 리더십 향상 프로그램의 운영을 위한 성격적 강점검사의 개발. 서울대학교 기초교육원 연구보고서.

2.

박광배 (2003). 변량분석과 회귀분석. 서울: 학지사.

3.

박성희 (1997). 공감과 친사회행동. 서울: 문음사.

4.

심성옥 (1999). 공감과 친사회적 행동의 관계: 예비연구. 국제여성연구소 연구논총 8, 141- 175.

5.

이지연 (2001). 청소년상담에서 이타주의 이해의 중요성. 청소년상담연구, 9, 158-188.

6.

장 훈, 한성열 (2010). 몰입(flow) 기능의 재구성: 몰입과 행복 관계에 대한 타인맥락의 조절효과를 중심으로. 한국심리학회지: 사회 및 성격, 24(4), 43-62.

7.

전영평, 한승주 (2006). 소수자로서 외국인노동자: 정책 갈등 분석. 한국행정연구, 15(20), 157-184.

8.

정옥분, 곽경화 (2003). 배려지향적 도덕성과 정의지향적 도덕성. 서울: 집문당.

9.

조은진 (1997). 한국 유아들의 친사회적 행동: 사회인지 발달과의 관계. 교육학 연구, 35(5), 219-238.

10.

차재연, 김혜리 (2008). 혈연과 비혈연을 향한 이타주의의 발달: 진화적 관점. 한국심리학회지: 일반, 27(2), 351-371.

11.

최승혁, 허태균 (2011). 공정한 사회를 위한 형사처벌: 공정세상 믿음 및 기대의 상호작용. 한국심리학회지: 사회 및 성격, 25(2), 113-125.

12.

Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 2, pp.267-299). New York: Academic.

13.

Batson, C. D. (1991). The altruism question: Toward a social-psychological answer. Hillsdale, NJ: Erlbaum.

14.

Batson, C. D., & Coke, J. S. (1981). Empathy: A source of altruistic motivation for helping? In J. P. Rushton & R. M. Sorrentino(Eds.), Altruistic and helping behavior: Social, personality, and developmental perspective. Hillsdale, NJ: Lawrence Erlbaum Associates.

15.

Batson, C. D., Darley, J. M., & Coke, J. S. (1978). Altruism and human kindness: Internal and external determinants of helping behavior. In L. Pervin & M. Lewis(Eds.), Perspectives in interpersonal psychology. New York: Plenum Press.

16.

Batson, C. D., Fultz, J., & Schoenrode, P. A. (1987). Distress and empathy: Two qualitatively distinct vicarious emotions with different motivational consequences. Journal of Personality, 55, 19-39.

17.

Carlo, G. (2006). Care-based and altruistically-based morality. In M. Killen & J. G. Smetana (Eds.), Handbook of moral development (pp. 551- 579). Mahwah, NJ: Erlbaum.

18.

Carlo, G., Eisenberg, N., & Knight, G. P. (1992). Anobjective measure of adolescents’ prosocial moral reasoning. Journal of Research on Adolescence, 2, 331-349.

19.

Clark, R. D., & Word, L. E. (1974). Where is the apathetic bystander? Situational characteristics of the emergency. Journal of Personality and Social Psychology, 29(3), 279-287.

20.

Davis, M. H. (1994). Empathy: A social psychological approach, Madison, WI: Brown & Benchmark.

21.

Dawkins, S. R. (1976). The Selfish Gene. Oxford University Press.

22.

Diekmann, K. A., Samuels, S. M., Ross, L., & Bazerman, M. H, (1997). Self-interest and fairness in problems of resource allocation: Allocators versus recipients. Journal of Personality and Social Psychology, 72, 1061-1074.

23.

Dovidio, J. F. (1984). Helping behavior and altruism: An empirical and conceptual overview. Advances in experimental social psychology, 17, 361-427.

24.

Eagly, A. H., & Chaiken, S. (1993). The psychology of attitudes. Fort Worth, TX: Harcourt Brace Jovanovich College Publishers.

25.

Eisenberg, N. (1982). The development of reasoning regarding prosocial behavior. In N. Eisenberg (Ed.), The development of prosocial behavior. New York: Academic Press.

26.

Gilligan, C. (1982). In a different voice: Psychological theory and women’s development. Cambridge, MA: Harvard University Press.

27.

Gilligan, C., & Attanucci, J. (1988). Two moral orientations: Gender differences and similarities. Merrill-Palmer Quarterly, 34, 223- 237.

28.

Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Socialogical Review, 25, 161-178.

29.

Hamilton, W. D. (1964). The genetical evolution of social behavior Ⅰ and Ⅱ. Journal of Theoretical Biology 7, 1-15.

30.

Hamilton, W. D., & Axelrod, R. (1981). The evolution of cooperation. Science, 211, 1390- 1396.

31.

Hoffman, M. L. (1977). Empathy, its development and prosocial implication, In H. E. Howe, Jr. & C. B. Keasey (Eds.), Nebraska Symposium on Motivation (Vol. 25). Lincoln: University of Nebraska.

32.

Hoffman, M. L. (1982). Development of prosocial motivation: Empathy and guilt. In N. Eisenberg (Ed.), The development and prosocial behavior (pp.281-313). New York: Academic Press.

33.

Isen, A. M., & Simmonds, S. (1978). The effect of feeling good on helping task that is incompatible with good mood, Social Psychology, 41, 346-349.

34.

Jaffee, S., & Hyde, J. S. (2000). Gender differences in moral orientation: A meta-analysis. Psychological Bulletin, 126, 703-726.

35.

Kazdin, A. E. & Bryan, J. H. (1971). Competence and volunteering. Journal of Experimental Social Psychology, 7(1), 87-97.

36.

Kohlberg, L. (1973). The claim to moral adequacy of a highest stage of moral judgement. Journal of Psychology, 70, 630-646.

37.

Kohlberg, L. (1975). Moral stages and moralization: The cognitive-development approach. In T. Lickona (Ed.), Moral development and behavior: Theory, research, and social issues (pp.31-53). New York: Holt, Rinehart & Winston.

38.

Kohn, A. (1990). The brighter side of human nature. New York: Basic Books.

39.

Krebs, D. (1975). Empathy and altruism. Journal of Personality and Social Psychology, 32, 1134-1146.

40.

Krebs, D. (1982). Altruism-a rational approach. In N. Eisenberg (Ed.), The development of prosocial behavior (pp.53-76). NY: Academic Press.

41.

Kurtz, R. R.., & Grummon, D. L. (1972). Different approaches to the measurement of therapist empathy and their relationship to therapy outcomes. Journal of Consulting and Clinical Psychology, 39(1), 106-115.

42.

Latane, B., & Darley, J. M. (1970). The unresponsive bystander: Why dosen’t he help? NY: Appleton- Crofts.

43.

Lerner, M. J. (1975). The justice motive in social behavior: An introduction. Journal of Social Issues, 31, 1-19.

44.

Lerner, M. J. (1980). The belief in a just world: A fundamental delusion. New York: Plenum Press.

45.

Macaulay, J. R., & Berkowitz, L. (1982). Altruism and helping behavior. New York: Academic Press.

46.

Miller, D. T. (1977). Altruism and threat to a belief in a just world. Journal of Experimental Social Psychology, 13(2), 113-124.

47.

Montada, L., & Schneider, A. (1989). Justice and emotional reactions to the disadvantaged. Social Justice Research, 3, 313-344.

48.

Noddings, N. (1984). Caring: a feminine approach to ethics and moral education Berkeley, CA, University of California Press.

49.

Park, N., Peterson, C., & Seligman, M. E. P. (2006). Character strengths in fifty-four nations and the fifty US states. Journal of Positive Psychology, 1, 118-129.

50.

Peterson, C. & Seligman, M. E. P. (2004). Character strengths and virtues: A handbook and classification. NY: Oxford University Press.

51.

Pritchard, R. D., Dunnette, M. D., & Jorgenson, D. 0. (1972) Effects of perceptions of equity and inequity on worker performance and satisfaction. Journal of Applied Psychology, 56, 75-94.

52.

Rest, J. R., Deemer, D., Barnett, R., Spickelmier, J., & Volker, J. (1986). Life experiences and developmental pathways. In J. R. Rest (Ed.), Moral development: Advances in research and theory (pp.28-58). New York: Praeger.

53.

Schachter, S. (1964). The interaction of cognitive and physiological determinants of emotional state. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol.1). New York: Academic Press.

54.

Schwartz, S. H., & Howard, J. (1982). Helping and cooperation, A self-based motivational model. In V. J. Derlega & J. Grzelak (Eds.), Cooperation and helping behavior: Theories and research. NY: Academic Press.

55.

Stotland, E. (1969). Exploratory investigations of empathy. In L. Berkowitz (Ed.), Advances in experimental social psychology (Vol. 4). New York: Academic Press.

56.

Sturmer, S., Snyder, M., Kropp, A., & Siem, B. (2006). Empathy-motivated helping: The moderating role of group membership. Personality and Social Psychology Bulletin, 32, 943-956.

57.

Underwood, B., & Moore, B. (1982). Perspective taking and altruism. Psychological Bulletin, 91, 143-173.

58.

Unger, L. S., & Thumuluri, L. K. (1997). Trait empathy and continuous helping: The case of voluntarism. Journal of Social Behavior and Personality, 12, 785-800.

59.

Walker, L. J. (1991). Sex differences in moral reasoning. In W. Kurtines & J. L. Gewirtz (Eds.), Handbook of moral behavior (pp. 333- 364). Hillsdale, NJ: Erlbaum.

60.

Walster, E., Walster, G., & Berscheid, E. (1978). Equity: Theory and research. Boston: Allyn and Bacon.

61.

Yuker, H. E. (1995). Attitudes. In A. E. Dell- Orto, & R. P. Marinelli (Eds.), Encyclopedia of Disability and Rehabilitation (pp.94-99). New York: Macmillan.

한국심리학회지 : 문화 및 사회문제