바로가기메뉴

본문 바로가기 주메뉴 바로가기

A Study on type and characteristics of organization-related negative affect.

Korean Psychological Journal of Culture and Social Issues / Korean Psychological Journal of Culture and Social Issues, (P)1229-0661; (E)1229-0661
2015, v.21 no.4, pp.617-647

  • Downloaded
  • Viewed

Abstract

The purposes of this study was to develop a valid scale measuring organization-related anxiety and to use this scale to examine the relation of organizational anxiety to demographic variables, job satisfaction and organizational committment. A series of studies were conducted to develop a scale for organizational anxiety. Initially, the 97 items were adopted by expert ratings. A exploratory factor analysis with a sample of 435 workers yielded a preliminary version of organizational anxiety scale with 28 items. Subsequently, a confirmatory factor analysis was conducted with a sample of 566 workers, leaving 20 items. The final version of the organizational anxiety scale consisted of 4 sub-factors: perception of future uncertainty, perception of locus of control, interpersonal anxiety, and perception of alternatives. In this study, the examined demographic characteristics included sex, age, type of occupation, type of industry, occupational position, monthly income and educational level. Organizational effectiveness was composed of job satisfaction and organizational commitment. As mediators, organizational culture, life satisfaction, self efficacy, and social support were explored. The negative relationship was observed between organizational anxiety and organizational effectiveness. The results showed the significant differences in organizational anxiety by demographic characteristics. The mediators were explored for the relationship between organizational anxiety and job satisfaction and between organizational anxiety and organizational commitment. The negative relationship between organizational anxiety and job satisfaction was mediated by the group culture, the developmental culture, the rational culture, life satisfaction, self-efficacy, and social support. Individuals with the higher level of these mediators reported greater job satisfaction even if they experienced organizational anxiety. The partial mediation effect of the group culture, the developmental culture, the rational culture, life satisfaction, and social support was observed on the negative relationship between organizational anxiety and organizational commitment. These results implies that job satisfaction and organizational commitment can be improved with the interventions on organizational cultures, self-efficacy, and social support despite the presence of organizational anxiety. Based on these results, the implication and limitations of this study and the directions for future research discussed.

keywords
Organization-related Anxiety, Negative affect, Uncertainty, job satisfaction, organizational commitment, mediation, 조직관련 불안, 부정적 정서, 불확실성, 직무만족, 조직몰입, 매개

Reference

1.

권석균, 이영면 (1999). 감량경영 & 고용조정, 한국언론자료간행회.

2.

김언수, 김재욱 (1997). “다운사이징: 경영 전략적 관점에서의 해석” 경영학 연구, 26, 723-750

3.

박영신, 김의철, 김묘성 (2002). “IMF시대 이후 초,중,고, 대학생과 부모의 스트레스 경험과 대처양식 및 사회적 지원: 토착심리학적 접근”, 한국심리학회지: 사회문제, 8(2), 105-135.

4.

박영신, 이경란 (2014). 직장인의 직무만족도 형성에 대한 연구: 정서적 지원, 어려움극복효능감, 스트레스 및 직무성취도의 영향, 한국심리학회지: 문화 및 사회문제, 20(4), 469-491.

5.

이선희, 김문식, 박수경 (2008), “가족친화적 경영이 조직몰입과 이직의도에 미치는 영향에 대한 직장-가정 갈등의 매개효과 가설 검증,” 한국심리학회지: 산업 및 조직, 21(3), 383-410.

6.

이종목, 박한기 (1988). 직무스트레스 척도 제작에 관한 연구(2), 전남대학교 논문집(사회과학편), 33, 43-62.

7.

장세진 (2002). 한국인 근로자의 직무스트레스 현황 및 실태, 제10회 기초의학 학술대회 초록집. 서울: 대한예방의학회

8.

Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.

9.

Anderson, R. C., & Grunert, B. K. (1997). A cognitive behavioral approach to the treatment of post-traumatic stress disorder after work- related trauma. Professional Safety, 42, 39-42.

10.

Armenakis, A. A., & Bedeian, A. G. (1999). Organizational change: A review of theory and research in th 1990s. Journal of Management, 25, 293-315.

11.

Ashford, B. E. (1989). Experimental of powerlessness in organizations, Organizational Behavior and Human Decision Process, 43, 111-123.

12.

Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service role: the influence of identity. Academy of Management Review, 18, 88-115.

13.

Baron, R. M., & Kenny, D. A. (1986). Moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical consideration, Journal of Personality and Social Psychology, 51, 1173-1182.

14.

Beck, A. T., & Emery, G. (1985). Anxiety disorders and phobias: A cognitive perspective. New York: Basic Books.

15.

Beehr, T. A., & Newman, J. E. (1978). Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review, Personnel Psychology, 31, 665-699.

16.

Bless, H. (2000). Moods and general knowledge structures: Happy moods and their impact on information processing. In J. P. Forgas(ed.). Feeling and thinking: the role of affect in social cognition, 201-222. New York: Cambridge Univ Press.

17.

Bower, G. H. (1981). Mood and memory. American Psychologist, 36, 129-148.

18.

Bower, G. H., & Forgas, J. P. (2001). Mood and social memory, In J. P. Forgas(Ed,), The handbook of affect and social cognition, 95-120, Mahwah, NJ/: Erlbaum.

19.

Boyd, A. (1997). Employee traps-corruption in the workplace. Management Review, 86, 9.

20.

Briner, R. B. (1994). Stress and well-being at work: Assessments and interventions for occupational mental health. Journal of Occupational and Organizational Psychology, 67: 183-184.

21.

Brouner, K. (1967). Industrial implications of stress. In L. Levi(Ed.), Emotional stress: Sociological and psychological reactions-medical, industrial, and military implications. New York: McGraw-Hill.

22.

Cartwright S., & Cooper, C. L. (1993). The psychological impact of merger and acquisition on the individual: A study of building society managers. Human Relations, 46: 327-347.

23.

Cascio, W. F. (1995). Whither industrial and organizational psychology in a changing world of work? American Psychologist, 50, 928-939.

24.

Coleman, B. C. (1997). Job-related injuries, illness take heavy toll. Houston Chronicle, July 28.

25.

Conrad, P. (1988). Health and fitness at work: A participants' perspective. Social Science Medicine, 26: 545-550.

26.

Cooper, C. L., & Cartwright, S. (1994). Healthy mind: Healthy organizations-A proactive to occupational stress. Human relations, 47, 455- 471.

27.

Cooper, C. L., & Marshall, J. (1976). “Occupational sources of stress: A review of the literature relating to coronary heart disease and mental ill health”. Journal of Occupational Psychology, 49, 11-28.

28.

Cooper, C. L., Kirkaldy, B. D., & Brown, J. (1994). A model of job stress ad physical health: The role of individual differences. Personality & Individual Differences, 16, 653- 655.

29.

Diamond, M. (1991). Stresses of group membership: Balancing the needs for independence and belonging. In Manfred F. R, Ketsde Vries(Ed.), Organizations on the couch: Clinical perspectives on organizational behaviorand change, 191-214, San Francisco: Jossey-Bass.

30.

Diener, E., & Emmons, R. A. (1985). The independence of positive and negative affect, Journal of Personality and Social Psychology, 47, 1105-1117.

31.

Diener, E., Emmons, R. A, Larsen, R. J, & Griffin, S. (1985). The satisfaction with life scale. Journal of Personality Assessment, 49, 71-75.

32.

Fisher, V. E., & Hanna, J. V. (1931). The dissatisfied Worker. New Youk: MacMillan.

33.

Forgas, J. P. (1998). On feeling good and getting your way: Mood effects on negotiation strategies and outcome. Journal of Personality and Social Psychology, 74, 565-577.

34.

Forgas, J. P., & Fiedler, K. (1996). Us and them: Mood effects on intergroup discrimination. Journal of Personality and Social Psychology, 70, 36-52.

35.

Frijda, N. H. (1986). The emotions. Cambridge, UK: Cambridge Univ Press.

36.

George, J. M. (1989). Mood and absence. Journal of Applied Psychology, 74, 317-324.

37.

George, J. M. (1991). State or trait: Effects of positive mood on prosocial behavior. Journal of Applied Psychology, 76, 299-307.

38.

George, J. M., & Zhou, J. (2002). Understanding when bad moods foster creativity and good ones don't: The role of context and clarity of feelings. Journal of Applied Psychology, 87, 687-697.

39.

Greenhalgh, L. (1991). “A process model of organizational turnover. The relationship with job insecurity as a case in point”, Academy of Management Review, 5, 299-303.

40.

Greenhalgh, M. L., & Jick, D. (1989). Survivor sense making and reaction to organizational decline: The effects of individual differences, Management Communication Quarterly, 2, 305- 329.

41.

Griffin, M. L. (1999). The influence of organizational climate on detention officer use force in a country Jail. Criminal Justice Review, 24, 1-26.

42.

Gross, J. J. (1998). Antecedent- and response- focused emotion regulation: divergent consequences for experience, expressions, and physiology. Journal of Personality and Social Psychology, 74, 224-237.

43.

Guzzo, R. A., Nooman, K. A., & Elron, E. (1994), “Expatriate managers and the psychological contract,” Journal of Applied Psychology, 79, 617-626.

44.

Hagiahra, A., Tarumi, K., Miller, A. S., & Mrimoto, K. (1997). Type A and type B behavior, work stressors, and social support at work. Preventive Medicine, 26, 486-494.

45.

Hirschhorn, L. (1988). The workplace within: the psychodynamics of organizational life. Cambridge, MA: MIT Press.

46.

Hirschhorn, L., & Young, D. (1991). Dealing with the anxiety of working: Social defenses as coping strategy. In M. F. R. Kets de Vries(Ed.). Organizations on the couch: Clinical perspectives on organizational behavior and change, 215-240, San Francisco: Jossey-Bass.

47.

Indik, B., Seashore, S. E., & Slesinger, J. (1964). Demographic correlates of psychological strain. Journal of Abnormal and Social Psychology, 69, 26-38.

48.

Jamel, M. (1985). Relationship of job stress to job performance: A study of managers and blue-collar workers, Human Relations, 38, 409- 424.

49.

Jaques, E. (1955). Social systems as a defense against persecutory and depressive anxiety. In M. Klein, P. Heimann, & R. Money-Kyrle (Eds.), New directions in psychoanalysis. London: Tavistock.

50.

Kelley, J. R., & Barsade, S. G. (2001). Mood and emotions in small groups and work teams, Organizational Behavior and Human Decision Processes, 86, 99-130.

51.

Kimberly, J. R., and R. Quinn. (1984). Managing organizational transitions. Homewood, IL: R. D. Irwin.

52.

Lazarus, R. S. (1966). Psychological stress and coping process, New York: McGraw-Hill.

53.

Lazarus, R. S., & S. Folkman. (1984). Stress Appraisal and Coping, Springer Publish. Co., New York.

54.

Levenson, R. W. (1994). Human emotions: a functional view. In P. Ekman, & R. J. Davidson(Eds.), The nature of emotion, 123-126. New York: Oxford Univ Press.

55.

Oldham, G. R., Cummings, A., Mischel, L. J., Schmidtke, J. M., & Zhou, J. (1995). Listen while you work? Quasi-experiment relations between personal-stereo headset use and employee work response. Journal of Applied Psychology, 80, 547-564.

56.

Roskies, E., & Louis-Guerin, C. (1990). Job insecurity in managers: Antecedents and consequences. Journal of Organizational Behavior, 11, 349-359.

57.

Schuler, R. S. (1980). Definition and conceptualization of stress in organizations, Organizational Behavior and Human Performance, 25, 184-290.

58.

Schweiger, D. L., & Lee, C. (1993). Longitudinal effects of merger and behavioral interventions on job insecurity, Academy of Management Best Papers Proceedings, 262-266, Atlanta, Georgia.

59.

Sherer, M., Maddox, J. E., Mercandante, b., Pretice-Dunn, S., Jacobs, G., & Rogers, R. W. (1982). The self-efficacy scale: construction and validation, Psychological Reports, 51, 663- 671.

60.

Smith, P. C., Kendall, L. M., & Hulin, C. L. (1969). The measurement of satisfaction in work and retirement, Rand McNally, Chicago.

61.

Terry, D. J., & Jimmieson, N. L. (2003). A stress and coping approach to organizational change: evidence from three field studies. Australian Psychologist, 38, 92-101.

62.

Tett, R. P., & Meyer, J. P. (1993), “Satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta- analytic findings,” Personnel Psychology, 46(2), 259-293.

63.

Watson, D., & Clark, L. A. (1984). Negative affectivity: the disposition to experience aversive emotional states, Psychological Bulletin, 96, 465-490.

64.

Watson, D., & Pennebaker, J. W. (1989). Health complaints, stress, and distress: Exploring the central role of negative affectivity. Psychological Review, 96: 234-254.

65.

Weaber, C. N. (1978). Job Satisfaction as a Component of Happiness among Males and Females, Personnel Psychology, 31(4), 831-840.

66.

Zedeck, S., & Moiser, K. L. (1990). Work in the family and employing organization. American Psychologist, February: 240-251.

Korean Psychological Journal of Culture and Social Issues