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논문 투고

Vol.22 No.1

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직업운전자의 자극추구성향이 직무소진에 미치는 영향: A형 운전행동 패턴과 일의 의미의 조절된 매개효과

How sensation seeking affects burnout: A moderated mediation model of Type A driving behavior and meaning of work

한국심리학회지 : 문화 및 사회문제 / Korean Psychological Journal of Culture and Social Issues, (P)1229-0661; (E)1229-0661
2016, v.22 no.1, pp.19-39
박용욱 (연세대학교 심리학과)
정은경 (강원대학교 심리학과)
구현진 (연세대학교 심리학과)
손영우 (연세대학교)
박용욱, 정은경, 구현진, & 손영우. (2016). 직업운전자의 자극추구성향이 직무소진에 미치는 영향: A형 운전행동 패턴과 일의 의미의 조절된 매개효과. 한국심리학회지 : 문화 및 사회문제, 22(1), 19-39.

초록

본 연구에서는 직업운전자의 자극추구성향과 직무소진의 관계에서 A형 운전행동 패턴의 매개효과를 검증하고, 이와 같은 매개경로를 일의 의미가 완충시키는 조절효과를 조절된 매개모형으로 검증하였다. 이를 위해 경기도 소재의 운수업체에 재직 중인 운전자 188명을 대상으로 자극추구성향척도, A형 운전행동 패턴 척도, 직무소진 척도, 일의 의미 척도를 통하여 설문을 진행하였고, SPSS 21.0과 SPSS Macro PROCESS를 분석에 활용하였다. 연구결과를 요약하면 다음과 같다. 첫째, 개인의 자극추구성향이 직무소진으로 이어지는 경로에서 A형 운전행동 패턴의 매개효과가 검증되었다. 둘째, 자극추구성향이 A형 운전행동 패턴을 통해 직무소진에 미치는 영향을 미치는 경로에서 일의 의미의 조절된 매개효과를 검증한 결과, 매개경로가 일의 의미에 의해 조절되는 것으로 나타남을 통해서 조절된 매개효과가 검증되었다. 이와 같은 결과를 바탕으로 본 연구는 운전자의 심리적 건강 및 운전수행에 영향을 줄 수 있는 자극추구성향 성격특성과 A형 운전행동 패턴의 부정적인 측면, 그리고 이러한 부정적인 영향을 완충할 수 있는 일의 의미의 긍정적 효과를 논의하였다.

keywords
public transportation driver, sensation seeking, type A driving behavior pattern, burnout, meaning of work, moderated mediation, 직업운전자, 자극추구성향, A형 운전행동 패턴, 직무소진, 일의 의미, 조절된 매개효과

Abstract

Though research has shown that public transportation drivers experience greater burnout than other drivers, the sources of their burnout and possible mediators remain largely unknown. In response, in this study we investigate the relationships among sensation seeking, Type A driving behavior, and meaning of work to elucidate the burnout experienced by bus drivers in Gyeonggi-do, South Korea. To collect data regarding these relationships, 188 bus drivers answered a questionnaire involving the sensation seeking scale, burnout scale, and meaning of work scale. Results showed that Type A driving behavior mediated the relationship between sensation seeking and burnout, while meaning of work moderated the mediated model. These findings demonstrate that sensation-seeking bus drivers tend to experience greater burnout given their tendency to exhibit Type A driving behavior, and this relationship depends on perceived meaning of work. This study therefore contributes meaningful information and outlines significant implications in understanding drivers’ burnout.

keywords
public transportation driver, sensation seeking, type A driving behavior pattern, burnout, meaning of work, moderated mediation, 직업운전자, 자극추구성향, A형 운전행동 패턴, 직무소진, 일의 의미, 조절된 매개효과

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