바로가기메뉴

본문 바로가기 주메뉴 바로가기

An Analytic Review of the Importance of Rapport-Building in Children’s Investigative Interviews

Korean Journal of Social and Personality Psychology / Korean Journal of Social and Personality Psychology, (P)1229-0653;
2012, v.26 no.1, pp.75-86
https://doi.org/10.21193/kjspp.2012.26.1.005

Abstract

Rapport building is an essential part of the investigative interview process and there ard growing evidence that attempts should be made by interviewers to establish rapport. There are, however, few studies shed light on the effectiveness of rapport building, particularly in the context of children's investigative interview in Korea. Thus,this paper is provided far-reaching research background for the positive effects of supportive interviewing and the importance of rapport building on children’s testimony based on the recent empirical researches and case studies in abroad. In addition, it is discussed with respect to the effects of the lengths of rapport building and individual differences in children’s investigative interviews with practical purposes. The ultimate goals of this paper are to offer the comprehensive information and helpful guidelines for enhancing the quality of rapport building to investigative interviewers, legal professionals, and social workers who study and work within the fields of children’s testimony.

keywords
rapport building, social support, NICHD protocol, child’s testimony, 라포 형성, 사회적 지지, NICHD 프로토콜, 아동 증언

Reference

1.

김시업 (2011). 인지면담. 학지사

2.

김시업, 문옥영, 김기민. (2010). 수사 면담시 라포가 진술의 양에 미치는 영향, 한국심리학회지: 사회 및 성격, 24(1), 149-167.

3.

Australian Institute of Health and Welfare (2007). Child Protection Australia 2005-06. Child Welfare Series no. 40, Cat. no. CWS28. Canberra, Australia: AIHW.

4.

Bottoms, B. L., Quas, J. A., & Davis, S. L. (2007). The influence of the interviewer-provided social support on children's suggestibility, memory and disclosures. In M. E. Pipe, M. E. Lamb, Y. Orbach, & A. C. Cederborg (Eds.), Child sexual abuse: Disclosure, delay, and denial (pp. 135-157). Mahwah, NJ: Erlbaum.

5.

Bruck, M., Ceci, S. J., & Principe, G. F. (2006). The child and the law. In K. A. Renninger, I. E. Sigel, W. Damon, & R. M. Lerner (Eds), Handbook of Child Psychology (6th ed., Vol. 4, pp. 776–816). Hoboken, NJ: Wiley.

6.

Creighton, S. J. (2004). ‘Prevalence and incidence of child abuse: international comparisons’. NSPCC information briefing. London: NSPCC Research Department.

7.

Davis, S. L., & Bottoms, B. L. (2002). Effects of social support on children’s eyewitness reports: A test of the underlying mechanism. Law and Human Behavior, 26, 185-215.

8.

Davies, G. M., Westcott, H. L., & Horan, N. (2000). The impact of questioning style on the content of investigative interviews with suspected child sexual abuse victims. Psychology, Crime & Law, 6, 81-97.

9.

Goodman, G. S., Hirshman, J. E., Hepps, D., & Rudy, L. (1991). Children’s memory for stressful events. Merrill-Palmer Quarterly, 37, 109-158.

10.

Greenstock, J., & Pipe, M. E. (1997). Are two heads better than one? Peer support and children’s eyewitness reports. Applied Cognitive Psychology, 11, 461-483.

11.

Hershkowitz, I. (2009). Socio-emotional factors in investigative interviews of children, alleged victims of sexual abuse. Child Maltreatment, 14(2), 172-181.

12.

Hershkowitz, I., Horowitz, D., & Lamb, M. E. (2007). Individual and family variables associated with disclosure and nondisclosure of child abuse in Israel. In M. E. Pipe, M. E. Lamb, Y. Orbach, & A.-C. Cederborg (Eds.), Child sexual abuse: Disclosure, delay, and denial (pp. 65–75). Mahwah, NJ: Erlbaum.

13.

Hershkowitz, I., Orbach, Y., Lamb, M. E., Sternberg, K. J., & Horowitz, D. (2006). Dynamics of forensic interviews with suspected abuse victims who do not disclose abuse. Child Abuse & Neglect, 30, 753-769.

14.

Home Office. (2002). Achieving the best evidence in criminal proceedings: Guidance for vulnerable and intimidated witnesses, including children. London: Home Office.

15.

Hynan, D. J. (1999). Forensic psychological interviews with children. The Forensic Examiner, 8, 25-28.

16.

Imhoff, M. C., & Baker-Ward, L. (1999). Preschoolers’ suggestibility: effects of developmentally appropriate language and interviewer supportiveness. Applied Developmental Psychology, 20, 407-429.

17.

Lamb, M. E. (2003). Child development and the law. In R. M. Lerner, M. A. Easterbrooks, & J. Mistry (Eds.), Handbook of Psychology: Developmental Psychology, Vol. 6. (pp. 559–577). Hoboken, NJ: Wiley.

18.

Lamb, M. E., Hershkowitz, I., Orbach, Y., & Esplin, P. W. (2008). Tell Me What Happened: Structured Investigative Interviews of Child Victims and Witnesses. Hoboken, NJ: Wiley.

19.

Lamb, M. E., Orbach, Y., Warren, A. R., Esplin, P. W., & Hershkowitz, I. (2007). Enhancing performance: Factors affecting the informativeness of young witnesses. In M. P. Toglia, J. D. Read, D. F. Ross & R. C. Lindsay (Eds.), The handbook of eyewitness psychology, volume: Memory for events (pp. 401-427). New Jersey: Lawrence Erlbaum Associates.

20.

London, K., Bruck, M., Ceci, S. J., & Shuman, D. W. (2007). Disclosure of child sexual abuse: A review of the contemporary empirical literature. In: Pipe, M., Lamb, M., Orbach, Y. And 15 Cederborg, A (Eds.) (pp 11-39). Child Sexual Abuse: Disclosure, Delay, and Denial. London: Lawrence Erlbaum Associates, Publishers.

21.

Malloy, L. C., & Quas, J. A. (2009). Children's suggestibility: Areas of consensus and controversy. In K. Kuehnle & M. Connell (Eds.), The evaluation of child sexual abuse allegations: A comprehensive guide to assessment and testimony (pp. 267-297). Hoboken, NJ: Wiley.

22.

Morgan, M. K., & Friedemann, V. M. (1988). Abuse and religion: When praying isn’t enough. In A. L. Horton & J. A. Williamson (Eds.), Interviewing children about sensitive topics (pp. 145-155). Lexington, MA: Lexington Books/D. C. Heath and Co.

23.

Moston, S. (1992). Social support and children’s eyewitness testimony. In H. Dent & R. Flin (Eds.), Children as witnesses (pp. 33-46). Oxford, UK: John Wiley.

24.

Moston, S., & Engelberg, T. (1992). The effects of social support on children's eyewitness testimony. Applied Cognitive Psychology, 6, 61-75.

25.

Orbach, Y., Shiloach, H., & Lamb, M. E. (2007). Reluctant disclosers of child sexual abuse. In M. E. Pipe, M. E. Lamb, Y. Orbach, & A.-C. Cederborg (Eds.), Child sexual abuse: Disclosure, delay, and denial (pp. 115 - 134). Mahwah, NJ: Lawrence Erlbaum Associates.

26.

Quas, J. A., & Schaaf, J. M. (2002). Children’s memories of personal experiences following repeated questioning. Journal of Experimental Child Psychology, 83, 304-338.

27.

Ricci, C. M., Beal, C. R., & Dekle, D. J. (1996). The effect of parent versus unfamiliar interviewers on children’s eyewitness memory and identification accuracy. Law and Human Behaviour, 20(5), 483–500.

28.

Roberts, K., Lamb, M., & Sternberg, K. (2004). The effects of rapport building style on children’s reports of a staged event. Applied Cognitive Psychology, 18, 189–202.

29.

Ruddock, A. C. (2006). The relationship of interviewer rapport behaviors to the amount and type of disclosure from children during child abuse investigations. Dissertation Abstracts International: Section B: The Sciences and Engineering, 67(4-B), 2241.

30.

Saywitz, K. J., Goodman, G. S., Nicholas, E., & Moan, S. F. (1991). Children’s memories of a physical examination involving genital touch: Implications for reports of child sexual abuse. Journal of Consulting and Clinical Psychology, 59, 682-691.

31.

Teoh, Y-S., & Lamb, M. E. (2010). Preparing children for investigative interviews: Rapport-building, instruction, and evaluation. Applied Developmental Science, 14, 154-163.

32.

Tobey, A. E., & Goodman, G. S. (1992). Children’s eyewitness memory: effects of participation and forensic context. Child Abuse and Neglect, 16, 779–79.

33.

Westcott, H., & Kynan, S. (2006). 'Interviewer practice in investigative interviews for suspected child sexual abuse'. Psychology, Crime and Law, 12, 367-382.

34.

US Department of Health and Human Services, Administration on Children, Youth and Families (2009). Child Maltreatment 2007. Washington, DC: US Government Printing Office.

Korean Journal of Social and Personality Psychology