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The Korean Journal of Health Psychology

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Vol.9 No.3

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Differences in Job Stressors by Sex and Job Position : Emplyees in Service Organizations

The Korean Journal of Health Psychology / The Korean Journal of Health Psychology, (P)1229-070X; (E)2713-9581
2004, v.9 no.3, pp.729-742


& (2004). Differences in Job Stressors by Sex and Job Position : Emplyees in Service Organizations. The Korean Journal of Health Psychology, 9(3), 729-742.

Abstract

The purpose of this study was to examine if there are interaction effects between sex and job position in explaining job stressors with a sample of employees working in service organizations. Questionnaires were distributed to four groups: 99 male managers, 102 female managers, 93 male employees, and 188 female employees. We examined difference in job stressors (role ambiguity, role conflict, role overload, role underload, aptitude incongruity, conflict between departments, dissatisfaction with a leader, dissatisfaction with colleagues, problem of participation in decision making, job instability, promotion problem, wage problem, work-family trouble, environment problem, and emotional labor) for each of the four groups (male managers, male employees, female managers, female employees). The results of two-way ANOVA showed that there were significant differences in job stressors by sex and job position.

keywords
Job stressors, Sex, Job position, Male manager, Male non-manager, Female manager, Female non-manager, Emotional labor, Job stressors, Sex, Job position, Male manager, Male non-manager, Female manager, Female non-manager, Emotional labor, 직무스트레스원, 성별, 직급, 남성관리자, 남성비관리자, 여성관리자, 여성비관리자, 정서노동

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