Abstract

E-Mental health service is attracting attention as a new method of providing mental health services, but the information related to public’s perceptions and attitudes about the services is very limited. In this study, the public's perception and needs for e-Mental health service were investigated using a questionnaire for adult men and women. Specifically, in Study 1, a survey of 396 adult men and women was conducted to understand the usage status, intention to use, and preference factors of app-based psychological intervention. Results showed that the participants' experience in using psychological service apps was somewhat low, but the future use intention was relatively high, and the most preferred function of apps was to provide information on psychological difficulties. In Study 2, 500 adult men and women were surveyed on the current usage and perception of digital therapy and preferred factors. Results showed that the recognition and usage experience of digital therapy was low, but the perception was relatively positive. Also, continuous updates, symptom-based intervention, and effectiveness of the intervention were the most important factors when selecting digital therapy. Based on this result, implications for revitalizing e-Mental health service and recommendation for further studies were discussed.