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Development of the Job Stressor Scale for Local Civil Servants

The Korean Journal of Health Psychology / The Korean Journal of Health Psychology, (P)1229-070X; (E)2713-9581
2002, v.7 no.2, pp.197-210


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Abstract

This study was intended to develope the job stressor scale for local public servants. Fifty six local public servants were asked to describe job stressors they have experienced on the job using an open-end question. Based on these responses 70 items to measure job stressors were developed. A questionnaire including 70 job stressor items was distributed to 187 local public servants. Results of exploratory factor analyses of the job stressor scale showed that the eight factor structure was meaningful. These eight factors were discrimination against women, promotion problem, lack of task consistency, economic problem, civil service problem, conflict with superiors, conflict with coworkers, and lack of task promotion. The number of items of the job stressor scale reduced to 31 items. This final job stressor scale was distributed to 334 local public servants to confirm the factor structure of the eight factor model and investigate the relations of the job stressor factors with job attitude and mental health. The confirmatory factor analysis showed that the eight factor model fit the data well. Generally, the eight job stressor factors were not significantly related to job attitude. But these factors were more highly related to mental health. Especially discrimination against women was significantly correlated with all mental health variables. Finally, implications of the results and limitations were discussed.

keywords
Job stressor, Job stress, public servants, Job stressor, Job stress, public servants, 직무 스트레스원, 직무스트레스, 지방공무원공무원은 국민의 공복으로서 국민들이 자유롭고 질서 있는 사회생활을 영위할 수 있도록 행정서비스를 제공하는 주체이다. 이들에게는 국가와 국민에 대한 사명감과 책임감이 요구되는 직업 특성이 있다. 이들은 다른 직업에 비해 안정적이라는 장점이 있으나 국민의 공복이라는 이유 때문에 다른 직업에 비해 높은 수준의 윤리 규범을 요구받고, 무조건적인 사명감과 책임감을 강요받게 되며, 이로 인한 직무 스트레스가 높을

The Korean Journal of Health Psychology