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  • 한국과학기술정보연구원(KISTI) 서울분원 대회의실(별관 3층)
  • 2024년 07월 03일(수) 13:30
 

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대인 간 갈등해결전략에 대한 비교문화 연구: 한국, 일본, 미국 대학생을 대상으로

A Cross-Cultural Comparative Study on Interpersonal Conflict Resolution Strategies: Across Korea, Japan, and the United States

한국심리학회지: 사회 및 성격 / Korean Journal of Social and Personality Psychology, (P)1229-0653;
2010, v.24 no.4, pp.1-17
https://doi.org/10.21193/kjspp.2010.24.4.001
장수지 (경성대학교)

초록

본 연구에서는 한국, 일본, 미국의 대학생을 대상으로 대인 간 갈등해결전략의 차이를 비교문화적 관점에서 살펴보았다. 특히 기존의 개인주의-집단주의 문화차원의 이분법적 논의에서 탈피하기 위해 동질 문화권 내의 국가와 성별에 따른 문화적 이질성에 대해서도 주목하였다. 설문조사 결과, 다음의 결과가 도출되었다. 첫째, Rahim(1983a)의 갈등해결전략 5차원 구조(회피/지배/양보/타협/통합)는 3개국에서 동일하게 나타났으나, 국가별로 각 갈등해결전략들에 대한 개념정의가 부분적으로 다르게 나타났다. 회피전략은 개인주의-집단주의 문화차원에 따라 서로 다른 의미로 해석될 수 있는 여지가 보였으며, 한국-일본 간에도 타협의 개념적 속성에서 차이가 있었다. 둘째, 갈등해결전략 사용정도는 국가별 차이가 있었다. 특히 한국은 지배 혹은 양보전략 사용이 높았으며, 미국은 타협, 통합전략 사용이 높게 나타났다. 셋째, 성별에 따라 전통적인 성역할기대에 부응하는 갈등해결전략을 더 많이 사용하는 것으로 나타났다. 이러한 결과로부터 개인주의-집단주의 문화차원의 논의에 더하여, 비교문화연구에서 동질 문화권 내의 국가별 특수성이나, 성별을 비롯한 하위문화 카테고리에 대한 학문적 고려가 필요함이 시사되었다.

keywords
대인 간 갈등해결전략, 비교문화적 관점, 성차, interpersonal conflict resolution strategy, cross-cultural perspective, gender difference

Abstract

This study compares the structure and meaning of interpersonal conflict resolution strategies and the degree to which are used in three countries: South Korea, Japan, and the US. It also focuses on gender differences in the adopted conflict resolution strategies. The major findings of this study are as follows: First, five-dimensional structure of conflict resolution strategies (avoiding, dominating, obliging, compromising, and integrating) was confirmed across the three countries. However, the meaning of each strategy varied according to the country’s cultural context. Specifically, the meaning of “avoiding” differed between individualist and collectivist nations. Further, the meaning of “compromising” differed between Korea and Japan. Second, the degree to which the aforementioned strategies were used differed across the three countries. The Koreans generally use the “dominating” or “obliging” strategy, whereas the Americans generally use the “compromising” and “integrating” strategies. Finally, as for gender differences, men and women used different strategies in conformance to their traditional gender roles. These results indicate that it is important to focus on the subculture of each individualist and collectivist culture.

keywords
대인 간 갈등해결전략, 비교문화적 관점, 성차, interpersonal conflict resolution strategy, cross-cultural perspective, gender difference

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한국심리학회지: 사회 및 성격